ยกระดับประสบการณ์ลูกค้าของคุณวันนี้ด้วยบทความบนบล็อก 8x8 CPaaS

New report reveals CPaaS foothold across the globe as companies push for deeper customer engagement

VP Chris Angus looks at the new Metrigy report and sees that global CPaaS adoption proves omnichannel is no longer a tool for the future—it’s table stakes for a better customer experience.

Scalable Communication Tools: The Game-Changer for Customer Engagement in SEA

Learn how scalable communication tools powered by AI can drive growth and enhance customer engagement in Southeast Asia. Discover real-world examples and insights on the future of customer engagement in this interview.

Rakuten Viber’s New Business Messaging Rates | 8×8 Viber for Business API- Thailand

Rakuten Viber has announced new rates for international and domestic business messages. Find out what you need to know.

Taking Healthcare in Asia to the Next Level With Communication APIs

CPaaS’s impact on healthcare in Asia is transformative. Learn how communication APIs are driving improved patient outcomes and empowering healthcare providers.

Boost Subscriber Count and Sales with These SMS Messaging Do’s and Don’ts

Find out the do's and don'ts of SMS messaging here to avoid losing subscribers and boost sales. Read the in-depth expert view on strategies here.

APIs for Transforming Customer Service Efficiency for Small Businesses

Learn how communication APIs and CPaaS can help small businesses improve customer service efficiency for their contact centers and help desks.

Adapting UK Retail Experiences to Evolving Consumer Needs

Transform UK retail experiences both online and in-store with 8x8 Communication APIs that personalise shopping experiences. Read more here.

PayTech Trends in Asia and the Customer Experience

How will payments and PayTech trends impact CX? Learn more about current and emerging technologies delivering seamless and secure payments in Asia.

WhatsApp Business Platform Pricing Update 2023 | 8×8 Chat Apps API

Stay ahead of the game with our WhatsApp Business platform pricing update. Click here to learn how to improve customer engagement on your business’s website.