The Fintech Growth Playbook: Leveraging 8×8 CPaaS for Security, Engagement, and Scale
Travelers demand real-time updates—8x8 CPaaS helps brands modernize comms and boost satisfaction in a fast-moving industry.
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How CPaaS Solves Fraud, Chaos, and Missed Flights in Travel
66% of travelers want fast, real-time updates—8x8 CPaaS helps travel brands modernize comms and meet rising expectations.
Don’t Just Screen Resumes, Build Connections
Recruitment teams face huge challenges from labor shortages, the pandemic, and the Great Resignation. With pressure to fill roles quickly, companies are rethinking digital strategies to improve talent acquisition and stay competitive.
Sharpen Your Marketing Strategies With CPaaS
Over 60% of consumers feel they’ve lost control of their personal data, up from 46% in 2019. While marketers try to address privacy concerns, 20% still lack a full view of customer consent for marketing messages—highlighting ongoing trust gaps.
SMS templates to scale your customer experience
Optimize customer communication with SMS—an internet-independent channel with a 98% open rate. Over 50% prefer texting businesses, and 75% want offers via SMS, making it ideal for offers, feedback, automated replies, and more.
MCMC to implement restrictions on the content of SMS to combat cyber fraud
MCMC mandates Malaysian telcos to block SMS with URLs, requests for personal info, or phone numbers to combat cyber fraud, protecting users from scams via restricted message content.
15s Product Video – Voice API Overview
The 8x8 Voice API enables seamless integration of voice calling into apps and services, offering reliable, high-quality voice communication, easy scalability, and advanced features to enhance user experience and streamline business communications.
15s Product Video – App to App Calling
App-to-app calling lets users make voice or video calls directly within an app, bypassing traditional phone networks. It enhances connectivity, reduces costs, and offers seamless communication between users on the same platform.
15s Product Video – Call Masking
Call masking hides real phone numbers during calls to protect privacy, ensure secure communication, and enhance customer experience. It’s essential for businesses and individuals to maintain confidentiality and trust in their interactions.
15s Product Video – Voice Messaging
Discover the power of 8x8 voice messaging—seamlessly send and receive clear, instant voice messages anywhere, anytime. Boost team collaboration and stay connected with ease using reliable, secure, and user-friendly voice messaging from 8x8.
How do secure communications make the customer experience better?
Unified, secure omnichannel communication is vital for customer experience and data protection amid rising cyber threats. Cybercrime costs could hit $10.5T by 2025, with 1,130 weekly attacks per org and average breach costs of $4.35M.
8×8 Connect Datasheet
8x8 Connect is a no-code, all-in-one platform for managing SMS, voice, and chat campaigns at scale. It simplifies workflows with automation, real-time reports, and multi-channel messaging—boosting customer engagement and team productivity.
8×8 Voice Datasheet
8x8 offers secure, real-time voice solutions with customizable Voice API/SDKs, protecting privacy while enabling human-centric communication via text-to-speech in 80+ languages, boosting reach, accessibility, and delivery of sensitive info like OTPs.
8×8 Video Interaction Datasheet
8x8 Video Interaction offers instant, app-free two-way video chats for live, personalized customer support. Fully web-based and mobile-friendly, it enables quick issue diagnosis and resolution, boosting efficiency and cutting time and waste.
8×8 Achieves CSA Cyber Trust Mark Certification Datasheet
8x8 International earned Singapore’s highest Cyber Trust Mark Certification from CSA, recognizing its strong cybersecurity practices. As an early adopter, 8x8 also received the Cyber Trust Early Adopter Award for its robust cybersecurity preparedness.
Tell your brand story with live commerce
Online shopping is convenient, but it lacks the sensory experiences of in-store shopping. Retailers now have new opportunities to bridge that gap and boost engagement by enhancing the digital experience.
8×8 SMS Engage improved customer feedback management at Asia Assistance
Asia Assistance enhanced customer feedback management using 8x8 SMS Engage. As a TPA for medical, security, and insurance services, it now delivers faster, more responsive support across travel, home, and personal device claims.
Welsh Water turns on the tap to better customer service with 8×8
Welsh Water enhances customer service with 8x8 Video Interaction. Serving 3M+ people across Wales and parts of western England, the not-for-profit utility now delivers faster, more personal support while managing 830M liters of drinking water daily.
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