Resources - 8x8 CPaaS

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Banking and Finance Ecommerce & Retail Education Fintech Gaming Generic Healthcare Insurance Logistics Manufacturing On-Demand Services Others Public Sector / Government Real Estate Software and Services Travel & Hospitality Utilities

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Products

8x8 Connect 8x8 Connect - Automation Builder 8x8 Converse App to App Calling Callstats Chat Apps Chat Apps - WhatsApp Contact Center CPaaS Descope Fraud & Authentication Generic Generic CPaaS JaaS LINE Messaging (SMS/Voice/Chat Apps) Multiple NA Number Masking Omni Shield Omnichannel Messaging Product RCS Silent Mobile Authentication SMS Verif8 Verification API Viber Video (all) Video Interaction Videos (VI/JaaS) Voice - App to App Calling Voice - Call Masking Voice - Voice Messaging Voice (all) Voice IVR Voice Messaging WhatsApp Zalo

Engaging Retail Customers: SMS, WhatsApp, and Beyond

WhatsApp Voice Calls for Business – What You Need to Know

Automated KYC: API-First Identity Verification for Fintechs

Banking Goes Omnichannel – Meeting Customers Where They Are

Video Identity Checks for High-Risk Onboarding

Revenue-Driven Customer Engagement – 6 Digital Strategies

Building the Ideal Agent Workspace for Omnichannel Support

Smart Routing for Customer Support: Matching Queries to Agents

Flash Sales and Promotions on LINE That Convert

Modern Voice Self-Service: The Cloud IVR Advantage

Unified Customer Support: Going Beyond Multichannel

Turning WhatsApp Conversations Into Completed Orders With Flows

One Inbox for Every Channel: The Unified Messaging Approach

App-to-App Calling in Last-Mile Delivery

Blending AI Speed and Human Empathy in WhatsApp Customer Support

Failed eKYC? Resolve It with Video Interaction

Verified Viber Messaging for Smarter OTP Delivery

Building an Interactive Customer Journey with RCS

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