8x8 CPaaS Resource Library
Trusted by more than 3 million business users.
8x8 Video Interaction enables secure, browser-based virtual care with encryption, compliance, and seamless integration for patients and providers.
8x8 Omnichannel Messaging unifies channels, enables smart timing, and delivers human-feel automation for consistent, revenue-driving engagement.
8x8 Video Interaction enables secure, no-download video consultations—combining digital convenience with the warmth of human financial services.
8x8 Messaging APIs power AI chatbots with smart notifications, personalized messages, and secure, scalable 24/7 customer service.
Omni Shield delivers real-time SMS fraud protection—detecting threats instantly and letting teams block or pause traffic with one click.
8x8 Converse unifies all customer messages in one workspace, enabling faster responses with smart routing, context, and automation.
Number masking protects user privacy at scale with local masked numbers, real-time insights, and pay-per-success calls for mobility platforms.
8x8 Video Interaction delivers secure, instant, browser-based video for modern public services—human, fast support with no apps or logins.
Verif8 simplifies OTP authentication for SMEs with a turnkey, multi-channel API—secure, scalable, easy to deploy, and no developers needed.
Healthcare is evolving, and communication must too. This eBook shows how modern tools—SMS, voice, messaging, video—transform patient engagement.
8x8 Voice APIs turn every call into a seamless, secure connection—protecting privacy, automating updates, and connecting people anywhere.
8x8 Verif8 delivers fast, secure OTP verification across SMS, Viber, and voice—scalable, compliant, and easy to deploy with no coding or contracts.
CPaaS is now the frontline of customer engagement—powering fast, personalized, omnichannel conversations that build trust and loyalty.
Descope is a low/no-code CIAM platform that lets you easily build and adapt secure authentication, authorization, and account experiences.
OTPs are no longer secure for BFSI. Descope enables passkeys & adaptive MFA to cut fraud, boost trust, and meet global compliance.
Ecommerce is booming—3.9B shoppers by 2029. CPaaS powers real-time, omnichannel interactions for seamless retail experiences.
RCS is the next-gen SMS—branded, secure, and interactive with rich media and real-time engagement, no apps required.
In fintech, tech isn’t enough—32% leave after one bad experience. Real-time, seamless communication builds loyalty and trust.
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