Authentication and Fraud Prevention

With 8x8, you can keep your customers protected.

Enhance your customer experiences with reliable and secure solutions that add extra layers of security to your services.

Featured case studies

Features for security and authentication

 

Safeguard user accounts and transactions

Send personalized one-time passwords (OTPs) for two-factor authentication to authenticate users and prevent attacks.

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Friction-free authentication to increase conversions

Enable quick and seamless verification with video calls, resulting in lower drop-off rates and increased conversions.

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Protect customer privacy

Prioritize customer privacy with number masking, keeping the phone numbers and personal identities of users private and secure.

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Increase deliverability of sensitive data

Deliver sensitive data over voice messages, leaving no paper trail for fraudsters while also reaching people with visual impairments or disabilities.

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Tools to meet your modern business demands

Reach customers with 8×8 Connect, even without integrating APIs

Manage all your channels in one place whether it is SMS, Voice Messages, Messaging Apps or Video Interaction.

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Developer Resources

Open the possibilities. 8×8 Developer Hub gives access to step-by-step guides and API references.

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A new era of personalized customer experiences is here

Having better prices — or even a better product — than your competition is no longer enough. Customers have come to expect tailored offers and personalized attention.

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With 8x8’s SMS API, we now have a more reliable way to connect with our customers without having to worry about connectivity or developing a lot of the functionality in-house. The result is that we can roll out new products more quickly and easily to new markets, and that has strengthened our competitive edge.

Ville Nordström

Program Director, Coda Payments

Explore Communication APIs

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

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Voice

Provide better privacy with Number Masking and make use of app-to app-calls and text-to-speech technology (TTS) for greater inclusivity.

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Messaging Apps

Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE and Zalo.

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Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t.

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Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

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8×8 Connect

8×8 Connect is an all-in-one business communication platform to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics.

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Talk to an Expert

Complete this form and an 8x8 sales specialist will reach out to you shortly.

1. Contact details
2. Primary interest
8x8 SMS API allows you to efficiently reach your customers by automating notifications, OTPs, reminders and alerts with a high delivery rate.
3. Personal particulars
8x8 is trusted by businesses worldwide, such as Lazada, Tokopedia, and more. 8x8 is used by CX, marketing, operations, support, and many other functions alike.
4. Message

Thank you for your interest!

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Any urgent enquiries and help needed?

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Try 8x8 Connect today

Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.

Get support

Check out the support articles and FAQs on our CPaaS Help Center or submit a request

8x8 is trusted by over 3 million business users worldwide

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