SMS Messaging & SMS APIs
Empower your global messaging through SMS messaging
Quickly deploy effective SMS campaigns with our user-friendly tools and achieve unmatched delivery rates. Connect with customers worldwide easily and reliably with 8×8.
Trusted by more than 3 million business users.
Your trusted partner for reliable and secure SMS messaging services
Global reach made simple
Seamlessly connect worldwide with our powerful SMS gateway, offering direct links to over 160 mobile network operators in more than 190 countries, ensuring dependable message delivery.
Round-the-clock support
Receive support anytime with our 24/7 in-country dedicated team and extensive resources.
Reliability you can count on
Trust our platform for unmatched dependability. With high delivery rates and minimal downtime, your most critical messages always reach their destination.
Transparent, budget-friendly pricing
Benefit from transparent, competitive pricing with no hidden costs. Our pay-as-you-go model means you only pay for what you use, maximising your investment with premium SMS service.
Scalability at your fingertips
Whether you’re expanding from hundreds to millions of messages, our SMS API scales with your needs smoothly and efficiently.
Beyond basic messaging - explore advanced add-on features
Download DatasheetCustom Sender ID
Keep your brand top-of-mind when you send messages from your company name.
Bulk SMS
Send 1-way or 2-way individual and bulk SMS messages quickly and easily.
Number Lookup
Clean your database and step up anti-fraud measures by checking the validity of phone number locations.
Integrations
Integrate easily into your existing business tools with our applications and tutorials.
Intelligent Routing
Automatically selects the best routes to ensure that your messages are delivered.
Auto Adaptation
Adapts messages, phone numbers, and Sender ID formats for successful delivery.
Versatile messaging for every business need.
Achieve more with messaging: from customer support to marketing success
- Responsive customer support
- Deepen engagement with customer feedback
- Immediate notifications & alerts with bulk SMS
- Impactful SMS marketing
Versatile messaging for every business need.
Achieve more with messaging: from customer support to marketing success
- Responsive customer support
- Deepen engagement with customer feedback
- Immediate notifications & alerts with bulk SMS
- Impactful SMS marketing
Versatile messaging for every business need.
Achieve more with messaging: from customer support to marketing success
- Responsive customer support
- Deepen engagement with customer feedback
- Immediate notifications & alerts with bulk SMS
- Impactful SMS marketing
Versatile messaging for every business need.
Achieve more with messaging: from customer support to marketing success
- Responsive customer support
- Deepen engagement with customer feedback
- Immediate notifications & alerts with bulk SMS
- Impactful SMS marketing
Versatile messaging for every business need.
Achieve more with messaging: from customer support to marketing success
Responsive customer support
Transform your customer support with our SMS API that enables real-time engagement. Resolve inquiries swiftly, send prompt updates, and automate timely reminders to enhance customer satisfaction and foster loyalty.
Versatile messaging for every business need.
Achieve more with messaging: from customer support to marketing success
Deepen engagement with customer feedback
Instantly capture meaningful data with two-way SMS for easy customer feedback through interactive forms and landing pages. Benefit from instant feedback and utilize advanced analytics to monitor campaign performance, response and delivery rates.
Versatile messaging for every business need.
Achieve more with messaging: from customer support to marketing success
Immediate notifications & alerts with bulk SMS
Whether it’s for confirming transactions or sending OTPs, we deliver crucial information without delay. Secure user experiences with our Verification API, integrating seamless authentication to keep accounts safe.
Versatile messaging for every business need.
Achieve more with messaging: from customer support to marketing success
Impactful SMS marketing
Drive your marketing with SMS for immediate reach and superior engagement. Craft personalized campaigns that resonate, from special promotions to event alerts, and watch your audience connect like never before.
Realizing the potential: SMS use cases across industries
Drive Sales with SMS Reminders & Updates
Drive sales with SMS reminders for abandoned carts and offers, and send instant alerts and order updates to enhance the shopping experience and foster loyalty.
Streamline Care with Reminders & Secure Messaging
Streamline patient interactions with appointment reminders and secure messaging, ensuring privacy and efficient care.
Streamline Care with Reminders & Secure Messaging
Protect clients with timely SMS alerts on account activity and OTPs, promoting transparency and customer confidence.
Enhance Learning with Instant Notifications
Keep students and teachers updated with instant notifications for schedule changes and educational content, supporting seamless learning.
Travel: Secure Travel Communications, Protected Identities
Use SMS to provide essential updates, reminders, and alerts to keep travellers informed and safe as well as promotional offers to increase bookings.
Enhance Security with Real-Time Alerts & OTPs
Enable real-time delivery updates and two-way communication with drivers enhancing operational efficiency and increasing customer trust.
Real Estate: Streamline Property Alerts and Client Updates
Enhance tenant support and improve retention with timely property updates, appointment reminders, and real-time assistance.
Case Studies: Unlocking business potential with SMS
“8x8 is a very reliable partner who can empower any fintech that aspires to achieve and scale.”
Ariruvel Ramnu
Group CTO of Tonic Bank
View full case study
“I would highly recommend 8x8 if you are looking for a robust, easy to integrate system that is actually fuss-free to use.”
Leena Chanvirach
Reglonal Head of Data & Analytics, aCommerce
View full case study
“With 8x8’s SMS API, we now have a more reliable way to connect with our customers without having to worry about connectivity or developing a lot of the functionality in-house.”
Ville Nordstrom
Program Director, Coda Payments
View full case study
Get free SMS templates that grab attention and deliver results
Initiate conversations instantly with a no-code platform
8×8 is your straightforward omnichannel communication portal—designed to manage large-scale campaigns, simplify messaging, and provide real-time analytics, enabling you to optimise and act quickly.
Streamline SMS messaging with 8x8 Connect
Get started with 8x8 SMS API today
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