Zalo for Business

Put customer engagement first with Zalo

Zalo for Business is renowned for its reliable notification services.

Why Zalo for Business?

Established less than a decade ago, Zalo began as a spirited contender against global instant messaging giants like Facebook and WhatsApp.

With time, Zalo has evolved into a ‘super app’, boasting a diverse array of lifestyle-oriented services, including social networking, payment solutions, and online shopping experiences.

For entrepreneurs aiming to launch, or expand their e-commerce ventures in Vietnam, exploring the potential of Zalo is a strategic communication choice. Zalo’s multifaceted features can significantly facilitate your business ambitions in this dynamic market.

Communication options are endless with Zalo

With this chat app, businesses can send one-time-passwords, personalized notifications, booking confirmations, transaction alerts, status updates, reminders and more through your Zalo Official Account. Known as the Zalo Notification Service (ZNS), 8×8 offers this one-way communication solution that is designed to help busy businesses improve their customers’ experience effortlessly.

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Case Study: OKO Creates Social and Environmental Impact with Messaging Apps

Learn how OKO uses 8×8 Messaging API and WhatsApp to make crop insurance accessible to thousands of illiterate smallholder farmers in Africa.

Read the full story

Real-time, personalized communciation

With real-time notifications and personalized messages customers are better informed

Elevate security standards for yourself and customers

Keep your customers secure and safeguard your digital interactions with OTP notifications

Automate complex workflows

Businesses will be able to streamline complex internal processes with automation options

Send post purchase notifications

Keep your customers informed and never miss a sales opportunity by sending post purchase notifications

Explore other 8x8 APIs for a complete customer engagement strategy

8x8 Chat App APIs

Messaging Apps

Reach wider audiences by sending richer messages and content to users of major messaging apps.

Learn more

8x8 Viber for Business

Viber

Track deliveries, personalize content, and get instant customer feedback with Viber for Business.

Learn more

8x8 Connect

8×8 Connect

Manage all your communication channels in one place whether it is SMS, messaging apps, or voice messages.

Learn more

8x8 Converse

8×8 Converse

Simplify your customer service stream by unifying every messaging app conversation into a single interface.

Learn more

Talk to an Expert

Complete this form and an 8x8 sales specialist will reach out to you shortly.

1. Contact details
2. Primary interest
A custom multi-channel solution based on your specific requirements.
3. Personal particulars
8x8 is trusted by businesses worldwide, such as Lazada, Tokopedia, and more. 8x8 is used by CX, marketing, operations, support, and many other functions alike.
4. Message

Thank you for your interest!

An 8x8 sales specialist will reach out to you shortly.

Any urgent enquiries and help needed?

Email [email protected]

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Try 8x8 Connect today

Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.

Get support

Check out the support articles and FAQs on our CPaaS Help Center or submit a request

8x8 is trusted by over 3 million business users worldwide

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