Revolutionizing Insurance Communication

With 8x8 CPaaS, insurers use video, SMS, and messaging to deliver instant, human support—turning breakdowns into seamless, real-time rescue experiences.

Seamless Patient Communication 

CPaaS is transforming healthcare by enabling secure, timely, and efficient communication between providers and patients, improving care and operational efficiency.

8×8 CPaaS in The Loop (April 2025)

We’re excited to share key wins: 8x8 named a Top 20 CPaaS Provider for 2025, Best Performing Vendor by DANA Indonesia, and launched RCS Business Messaging—thanks for your support!

Transform CX with Automation: The Power of an Omnichannel Campaigns Manager

Modern CX demands seamless, personalized support. With CPaaS and omnichannel campaign automation, businesses can boost efficiency and engagement across every customer touchpoint.

CPaaS for Logistics – Smarter Communication, Faster Deliveries

CPaaS transforms logistics by enabling real-time, secure communication, reducing delays and errors, and boosting customer satisfaction and supply chain efficiency.

The Growing Threat: Why Businesses Must Rethink Digital Authentication

Today’s digital environment is no longer just a space for innovation - it’s a high-risk landscape where every login, every authentication step, can become a vulnerability. Cyberattacks are increasing in frequency and sophistication, with outdated verification methods no longer capable of providing adequate defense.

Stronger, Smarter Banking: What AFASA Means and How Descope Can Help

Financial fraud is evolving fast—and so are regulations. With new mandates like AFASA, banks must strengthen identity and fraud controls by June 2025. Descope helps institutions stay compliant while delivering safer digital experiences.

Video as a Business Game-Changer: Improving CX, Security, and Operations

In a digital-first era, real-time video communication has become essential for delivering personalized customer experiences and building trust. With benefits like increased satisfaction, reduced fraud, and more efficient workflows, video is transforming how businesses engage, support, and secure their customers.