8×8 Communications Platform
Transform customer interactions with our seamless SMS, messaging, video, and voice solutions
Effortlessly manage communication across all major channels with the 8×8 CPaaS unified platform.
Business Solutions
Provide engaging customer experiences across your audiences favourite channels
Security and Compliance
Prioritize security and compliance across all customer interactions
Looking for contact center, customer engagement for all teams, unified communications solution to deliver exceptional customer experience?
Visit 8x8.com product overviewTrusted globally for business communication needs
Whether they’re using SMS, messaging, or video, enterprise companies around the world trust 8×8 to elevate their customer experience.
Reach every customer with ease with 8x8 Communication APIs
Omnichannel Messaging
Boost customer engagement across all major messaging channels, including SMS, WhatsApp, Viber, Zalo, LINE and voice
SMS
Send notifications, one-time passwords, alerts and reminders on the most popular communication channel
Voice
Provide inclusive and engaging customer experience through private and secure voice solutions
Video Interaction
Redefine customer experience by integrating real-time video calls into your mobile apps or websites
Jitsi as a Service
An enterprise-ready embeddable video iFrame that helps developers and businesses easily white-label and deploy a feature-rich video solution
8×8 Connect
A no-code multi-channel communications platform to manage SMS, voice, and chat app campaigns, automate millions of messages and receive real-time reports and analytics
Get started with 8x8 Connect today!
Sign up now to easily send SMS messages without complex integrations. Access API keys, SMS features, and a powerful dashboard. Create your account and start communicating immediately.
Build Customer Relationships, Not APIs
You’re scaling. Which means more customers need your help.
8×8 APIs let your easily and quickly integrate SMS, voice, messaging apps & video into your apps so you can spend more time serving customers and less time worrying about how to do it.
Global channels. One platform.
Streamline multiple services into a single platform to make your job simple again.
Complete data protection
Deliver an integrated omnichannel experience without compromising customer data.
Easy to implement
Quick and easy integration that scales with your business needs.
Solutions for industries
Finance
Communications for Finance
From frictionless authentication to automate alerts, deliver a personalized, seamless and security-focused experience with 8x8 Communication APIs. Solutions for Finance
Healthcare
Communications lies at the heart of healthcare
Enabling secure, real-time communication between patients, providers, and staff, improving appointment scheduling, patient monitoring, and telehealth services. Solutions for Healthcare
Logistics
Master last mile delivery with Communication APIs
Enhance real-time coordination, improving delivery tracking, and facilitating efficient communication between drivers, customers, and dispatchers. Solutions for Logistics
Retail & Ecommerce
The future of retail is Communication APIs
Enable real-time customer support, personalized notifications, and seamless communication across various channels. Solutions for Retail and Ecommerce
Education
Communication APIs - the future of learning and teaching
Enable seamless communication between students, teachers, and administrators, remote learning, instant notifications, and real-time collaboration. Solutions for Education
Travel
Your passport to frictionless communication is here!
Provide real-time updates, personalized customer service, and seamless communication, ensuring a smoother and more enjoyable travel experience. Solutions for Travel
Real Estate
Happy tenants. Happier landlords. Made possible by Communication APIs.
Facilitate instant communication between tenant, agents, buyers, and sellers, streamlining property inquiries, virtual tours, and transaction processes. Solutions for Real Estate
On-Demand Services
Communications solutions for OTT, Delivery, etc.
Enable real-time updates, efficient customer support, and streamlined communication between users and service providers. Solutions for On-Demand Services
Government
Citizen-centric communication that’s efficient, secure and inclusive
Enable real-time communication, improve citizen engagement, streamline service delivery, and facilitate efficient coordination between departments. Solutions for Government
With 8×8’s SMS API, we now have a more reliable way to connect with our customers without having to worry about connectivity or developing a lot of the functionality in house. The result is that we can roll out new products more quickly and easily to new markets and that has strengthened our competitive edge.
Ville Nordstrom
Program Director, Coda Payments
8x8 is a very reliable partner who can empower any fintech that aspires to achieve and scale.
Arivuvel Ramu
Group CTO, Tonik
I would highly recommend 8x8 if you are looking for a robust, easy to integrate system that is actually fuss-free to use.
Leena Chanvirach
Regional Head of Data & Analytics, aCommerce
Global Networks, Local Respect
With coverage across 190 countries and more than 130 direct partnerships with mobile network operators, our platform will connect you with your customers reliably.
1 HQ + 10
Offices
Worldwide presence ensures local reliability.
24/7
Customer support
Rest assured that the local expertise you need will be available around the clock.
300 +
Enterprise customers
Serving ecommerce, fintech, logistics, transportation, digital platforms, and more.
Featured Article
Voice bot vs. Chatbot: Which One Is Right for Your Business?
Discover the key differences between voice bots vs chatbots, their ideal use cases, and how to choose the right one for your business.
Read the blog articleMake a difference with 8x8
Learn moreGlobal partners
More than 130 direct mobile network operators
Global coverage
Strong coverage spanning 190 countries
Direct & local connections
Reliable connections worldwide
Redundancy assurance
Fallback features available throughout Asia Pacific
3 billion
Over 3 billion messages are sent by 8×8 per year
Talk to an Expert
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Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request
8x8 is trusted by over 3 million business users worldwide
