Featured case studies
Features for security and authentication
Safeguard user accounts and transactions
Send personalized one-time passwords (OTPs) for two-factor authentication to authenticate users and prevent attacks.
Friction-free authentication to increase conversions
Enable quick and seamless verification with video calls, resulting in lower drop-off rates and increased conversions.
Protect customer privacy
Prioritize customer privacy with number masking, keeping the phone numbers and personal identities of users private and secure.
Increase deliverability of sensitive data
Deliver sensitive data over voice messages, leaving no paper trail for fraudsters while also reaching people with visual impairments or disabilities.
Tools to meet your modern business demands
Reach customers with 8×8 Connect, even without integrating APIs
Manage all your channels in one place whether it is SMS, Voice Messages, Messaging Apps or Video Interaction.
Developer Resources
Open the possibilities. 8×8 Developer Hub gives access to step-by-step guides and API references.
A new era of personalized customer experiences is here
Having better prices — or even a better product — than your competition is no longer enough. Customers have come to expect tailored offers and personalized attention.
With 8x8’s SMS API, we now have a more reliable way to connect with our customers without having to worry about connectivity or developing a lot of the functionality in-house. The result is that we can roll out new products more quickly and easily to new markets, and that has strengthened our competitive edge.
Ville Nordström
Program Director, Coda Payments
Explore Communication APIs
SMS
Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.
Voice
Provide better privacy with Number Masking and make use of app-to app-calls and text-to-speech technology (TTS) for greater inclusivity.
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE and Zalo.
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
8×8 Connect
8×8 Connect is an all-in-one business communication platform to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics.
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Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request
8x8 is trusted by over 3 million business users worldwide
