Voice Solutions
Voice APIs for Businesses
8×8 Voice solutions makes it easy to keep personal information private while improving traditional communication experiences.
Protect customer privacy with Voice APIs
Whether you’re a property manager who needs to contact renters privately, a ride-hailing app, or arranging a homestay for a stranger, keeping your personal information private is a must. It’s also required by law in a number of countries.
Make phone calls with complete anonymity
With increasing privacy regulations and laws, it’s more important than ever to keep private information private. 8×8’s Number Masking feature keeps you in control of your information.
- Connect your users while maintaining their privacy
- Provide an added layer of security
- Build custom logic to support your needs
- Use local numbers to connect your users
Send notifications as voice calls to improve delivery rates
Turn your text into a voice call to improve the odds that passwords, notifications, alerts, and other sensitive data will be received.
- No call length limit
- Choice of voices and pre-recordings
- Reach landlines, improving answer rates
Keep customers in your app to make calls
Personalize the experience for your users by enabling in-app calls over VOIP.
- Built-in phone number masking
- Embed directly into your app code
- Provide names and pictures instead of area codes
- Easier to provide recordings (when needed)
- Use data instead of consuming customers’ mobile minutes
Transform customer service with Voice IVR
Enhance user experience by automating call routing and self-service with interactive voice responses.
- Customizable call flows
- Dedicated local numbers
- Easy access to recordings
- Multilingual and diverse voice profiles
- Actionable call quality insights
8×8 Voice APIs: Private, simple and secure
Our Voice API and SDK solution lets you deliver important information efficiently, giving customers what they need without all the back and forth of emails or service reps.
Interactive voice response
Our text to speech solution provides the best customer experience by adding multi-level IVR menus to your call flow.
Local languages
Localize your voice calls with our text to speech platform, available in 45 local languages.
Logs and reports
Easily access your call reports through the customer portal
Virtual phone numbers
Voice-enabled virtual phone numbers allow your customers to call you bridge calls and connect participants.
Numbers pool management
Use convenient API methods to manage and configure your pool of virtual phone numbers.
Call handles
Programmatically connect callers, play TTS or sound files, or capture Dual Tone Multi-Frequency inputs.
Learn more about our voice solutions
Reimagine customer engagements with voice solutions.
Add voice calling to your mobile apps and website
Should you offer in-app voice functions?
8×8 investigates the rise and advantages of voice communications
Text-to-speech optimizes interactions
Automate service interactions and expedite the outreach of promotional material
Build Powerful Connections with Voice Solutions
Provide customers with high touch and personalized engagements while safeguarding their privacy
Talk to an Expert
Complete this form and an 8x8 sales specialist will reach out to you shortly.