Protect customer privacy with Voice APIs
Whether you’re a property manager who needs to contact renters privately, a ride-hailing app, or arranging a homestay for a stranger, keeping your personal information private is a must. It’s also required by law in a number of countries.
Enable secured customer conversations
Make phone calls with complete anonymity
With increasing privacy regulations and laws, it’s more important than ever to keep private information private. 8×8’s Number Masking feature keeps you in control of your information.
- Connect your users while maintaining their privacy
- Provide an added layer of security
- Build custom logic to support your needs
- Use local numbers to connect your users
Send notifications as voice calls to improve delivery rates
Turn your text into a voice call to improve the odds that passwords, notifications, alerts, and other sensitive data will be received.
- No call length limit
- Choice of voices and pre-recordings
- Reach landlines, improving answer rates
Keep customers in your app to make calls
Personalize the experience for your users by enabling in-app calls over VOIP.
- Built-in phone number masking
- Embed directly into your app code
- Provide names and pictures instead of area codes
- Easier to provide recordings (when needed)
- Use data instead of consuming customers’ mobile minutes
8×8 Voice APIs: Private, simple and secure
Our Voice API and SDK solution lets you deliver important information efficiently, giving customers what they need without all the back and forth of emails or service reps.
Interactive voice response
Our text to speech solution provides the best customer experience by adding multi-level IVR menus to your call flow.
Local languages
Localize your voice calls with our text to speech platform, available in 45 local languages.
Logs and reports
Easily access your call reports through the customer portal.
Virtual phone numbers
Voice-enabled virtual phone numbers allow your customers to call you bridge calls and connect participants.
Numbers pool management
Use convenient API methods to manage and configure your pool of virtual phone numbers.
Call handles
Programmatically connect callers, play TTS or sound files, or capture Dual Tone Multi-Frequency inputs.
Learn more about our voice solutions
Reimagine customer engagements with voice solutions
Add voice calling to your mobile apps and website
Should you offer in-app voice functions?
8×8 investigates the rise and advantages of voice communications
Text-to-speech optimizes interactions
Automate service interactions and expedite the outreach of promotional material
Explore other 8x8 APIs for a complete customer engagement strategy
SMS
Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE and Zalo.
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
8×8 Connect
8×8 Connect is an all-in-one business communication platform to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics.
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Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request
8x8 is trusted by over 3 million business users worldwide
