Real Estate
Happy tenants. Happier landlords. Made possible by Communication APIs
8×8 CPaaS Communication APIs can transform the real estate and housing industry by facilitating instant communication between tenant, agents, buyers, and sellers, streamlining property inquiries, virtual tours, and transaction processes.
Trusted by more than 3 million business users. 
Why do property agents need Communication APIs?
Being a proficient housing agent goes beyond managing vacancies; it requires skillfully handling property repairs and nurturing connections between landlords and tenants.
Imagine achieving swift updates and efficient resolution of property repairs—it’s possible with communication APIs. Upgrade your communication strategy and provide a proactive and responsive approach to meet the needs of both landlords and tenants.
Home repairs reimagined with Video solutions
“8x8 technology has transformed the customer experience and how we work as a unified, agile organization.”
Jon Cocker
Chief Information Officer, Platform Housing Group
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“Bringing in 8x8’s Video Interaction solution means that we can perform better triage.”
Peter O’Hanlon
Head of Delivery for Customer Strategy, Welsh Water
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API Magic: Boost Tenant Happiness, Slash Work Stress, Supercharge Efficiency
A harmonious landlord-tenant relationship is possible
APIs are a win-win solution that elevate tenant satisfaction via communication on preferred platforms. The end game is swift issue resolution and personalized communication.
Trim costs while accelerating communication
APIs drive operational efficiency allowing cost-cuts through streamlined processes, automation, data insights and remote triage.
Combat agent burnout and increase deals
With APIs it’s all about working smarter, not harder. With automated notifications and reminders agent workload can be reduced.
Boost tenant satisfaction and reduce costs with SMS and messaging apps
SMS and Messaging APIs streamline tenant engagement, improve operational efficiency, and cut costs. With 8×8 Connect, property agents can reach more tenants, automate reminders for visits, maintenance, and arrears, and gather feedback for improvement. This omnichannel platform enhances customer satisfaction, reduces manual work, and builds stronger tenant relationships.
Diagnose property issues and fix glitches remotely with Video APIs
Video APIs help property agents solve issues remotely, improving first-time resolution rates while cutting down on travel time and costs. Agents can quickly diagnose problems via video, enabling faster service, better tenant satisfaction, and reduced operational expenses. This approach enhances efficiency and compliance while minimizing the risk of reputational damage.
Tune in: 8×8 and partners Logic Dialog Webinar
Find out how Communication APIs and conversation AI is transforming the UK housing industry.
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