Marketing & Communications

Amplify your marketing efforts and enhance your demand generation campaigns.

Increase engagement and drive conversions with omnichannel, meaningful interactions.

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Features for marketing and demand generation

 

Increase awareness of marketing efforts

Send personalized, two-way SMS messages or bulk messages related to promotions, order confirmations, shipping information and more.

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Increase conversion rates with meaningful interactions

Integrate your CRM solution seamlessly to streamline customer communications and gain deeper insights.

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Drive deeper customer engagement with rich content

Capture feedback with surveys, send vouchers or QR codes directly, and make referrals easy for your customers.

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Deliver effective omnichannel marketing campaigns

Manage your omnichannel marketing campaigns on a single platform and get real-time reports for better analytics and optimization.

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Tools to meet your modern business demands

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Reach customers with 8×8 Connect, even without integrating APIs

Manage all your channels in one place whether it is SMS, Voice Messages, Messaging Apps or Video Interaction.

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Developer Resources

Open the possibilities. 8×8 Developer Hub gives access to step-by-step guides and API references.

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A new era of personalized customer experiences is here

Having better prices — or even a better product — than your competition is no longer enough. Customers have come to expect tailored offers and personalized attention.

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I would highly recommend 8x8 if you are looking for a robust, easy to integrate system that is actually fuss-free to use.

Leena Chanvirach

Regional Head of Data & Analytics, aCommerce

Explore Communication APIs

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

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Voice

Provide better privacy with Number Masking and make use of app-to app-calls and text-to-speech technology (TTS) for greater inclusivity.

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8x8 Messaging App APIs

Messaging Apps

Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE and Zalo.

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Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t.

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Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

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8x8 Connect

8×8 Connect

8×8 Connect is an all-in-one business communication platform to manage omnichannel campaigns, send text or voice messages, and get real-time reports and analytics.

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Talk to an Expert

Complete this form and an 8x8 sales specialist will reach out to you shortly.

1. Contact details
2. Primary interest
A custom multi-channel solution based on your specific requirements.
3. Personal particulars
8x8 is trusted by businesses worldwide, such as Lazada, Tokopedia, and more. 8x8 is used by CX, marketing, operations, support, and many other functions alike.
4. Message

Thank you for your interest!

An 8x8 sales specialist will reach out to you shortly.

Any urgent enquiries and help needed?

Email [email protected]

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Try 8x8 Connect today

Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.

Get support

Check out the support articles and FAQs on our CPaaS Help Center or submit a request

8x8 is trusted by over 3 million business users worldwide

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