8x8 CPaaS Security
Security is our top priority
We know that security is important to customers. We take the responsibility to ensure that the 8×8 Communication APIs platform is absolutely secure, private and reliable, so customers can have a peace of mind.
Compliance Programs
At 8×8, we take the lead in the cloud-based communications industry for security across a company’s entire enterprise.
8×8 cybersecurity controls are designed sufficiently and operated effectively throughout the testing periods.
8×8 is HIPAA compliant and provides Business Associate Agreements for Covered Entities and Business Associates.
8×8 is one of the first companies to be awarded by the Cyber Security Agency of Singapore, for good cybersecurity practices.
8×8’s information security management system is globally certified as compliant with the requirements of ISO 27001: 2013.
Industry-leading Security and Compliance
Any enterprise product or service must meet or exceed existing customer security and compliance requirements. Prior to launch, all service offerings go through rigorous software code security stress testing using static and dynamic analysis.
Security certifications
Hacker-Powered Security
8×8’s Responsible Disclosure & Bug Bounty Programs
8×8 runs responsible disclosure and incentivized bounty programs through HackerOne to allow anyone to report vulnerabilities.
With this National Institute of Standards and Technology best-practice RDP, we have a well-defined process for finding and fixing vulnerabilities—before they could be exploited. We partner with the security’s greatest minds to keep our customer’s and partner’s data safe and secure.
8x8 Communication APIs: Secure by design
Application Development
The 8×8 Software Development Life Cycle includes multiple stages of review; starting with an architectural review at the start of new projects, ongoing code checking by both manual peer review, further review by security staff and automated reviews utilizing Static Application Security Testing & Dynamic Application Security Testing tools.
Cryptography Measures
Data is encrypted in-transit and at-rest, utilizing strong encryption technologies, such as the Transport Layer Security (TLS) version 1.2, Short Message Peer-to-Peer (SMPP) protocol via TLS, and the 256-bit AES algorithm in Galois Counter Mode (AES-GCM).
Built-in security
8×8 provides in-product security and data protection for users to securely integrate our solution, including:
- Two-Factor Authentication
- Single-Sign-On via SAML
- Number Lookup API
- Mobile Verification API
- Number Masking
Comprehensive processes that meet the highest security requirements
The security, availability, and confidentiality requirements for 8×8 Communication APIs platform are managed using a combination of:
- Documented policies and procedures
- Management oversight
- Security-first and privacy-first cultures
- Technology implementations using security-by-design principles
These management practices are implemented in all areas to protect systems, data, and personnel and to ensure compliance with industry best practices and standards.
8x8 is committed to your security
From 8×8’s management philosophy to physical, process, employee, product, and infrastructure security as well as business continuity, 8×8 has put security measures in place to ensure your messages are reliably and securely delivered.
To get started, the 8×8 Developer Hub gives access to step-by-step guides and API references.
Learn more
Get an in-depth look at 8×8’s security practices with our security whitepaper.
Explore Communication APIs
SMS
Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.
Voice
Provide better privacy with Number Masking, generate interactive app-to-app calls, text-to-speech (TTS) phone calls and give your applications a voice.
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE, and Zalo.
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
8×8 Connect
8×8 Connect is an all-in-one business communication platform to manage omnichannel campaigns, send text or voice messages, and get real-time reports and analytics.
Talk to an Expert
Complete this form and an 8x8 sales specialist will reach out to you shortly.
Thank you for your interest!
An 8x8 sales specialist will reach out to you shortly.
Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request
8x8 is trusted by over 3 million business users worldwide
