Why Zalo for Business?
Established less than a decade ago, Zalo began as a spirited contender against global instant messaging giants like Facebook and WhatsApp.
With time, Zalo has evolved into a ‘super app’, boasting a diverse array of lifestyle-oriented services, including social networking, payment solutions, and online shopping experiences.
For entrepreneurs aiming to launch, or expand their e-commerce ventures in Vietnam, exploring the potential of Zalo is a strategic communication choice. Zalo’s multifaceted features can significantly facilitate your business ambitions in this dynamic market.
Communication options are endless with Zalo
With this chat app, businesses can send one-time-passwords, personalized notifications, booking confirmations, transaction alerts, status updates, reminders and more through your Zalo Official Account. Known as the Zalo Notification Service (ZNS), 8×8 offers this one-way communication solution that is designed to help busy businesses improve their customers’ experience effortlessly.
Case Study: OKO Creates Social and Environmental Impact with Messaging Apps
Learn how OKO uses 8×8 Messaging API and WhatsApp to make crop insurance accessible to thousands of illiterate smallholder farmers in Africa.
Real-time, personalized communciation
With real-time notifications and personalized messages customers are better informed
Elevate security standards for yourself and customers
Keep your customers secure and safeguard your digital interactions with OTP notifications
Automate complex workflows
Businesses will be able to streamline complex internal processes with automation options
Send post purchase notifications
Keep your customers informed and never miss a sales opportunity by sending post purchase notifications
Explore other 8x8 APIs for a complete customer engagement strategy
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps.
Viber
Track deliveries, personalize content, and get instant customer feedback with Viber for Business.
8×8 Connect
Manage all your communication channels in one place whether it is SMS, messaging apps, or voice messages.
8×8 Converse
Simplify your customer service stream by unifying every messaging app conversation into a single interface.
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Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request