Brands trust 8×8 to power their Viber communications
Scale your messaging strategies with 8x8 Viber for Business
Expand globally
Seamlessly connect with over a billion active users in 190+ countries. Engage customers worldwide in their own language, making every message feel personal and impactful.
Elevate engagement with targeted messaging
Craft memorable experiences with messages tailored to individual preferences. From personalized promotions to essential updates, ensure your communication stands out and resonates.
Optimize costs with efficient messaging
Drive conversions without the high costs of traditional channels. We offer a cost-effective platform for reaching an expansive audience, ensuring your messages are delivered only when it matters most.
Elevate campaign performance
Harness the power of detailed Viber campaign analytics. Dive deep into customer insights to sharpen your strategies, boost engagement, and drive conversions.
Find out if you are maximizing engagement with the right communication tools
Infographic: The State of Chat Apps in Asia and How Brands Can Benefit
Explore messaging capabilities with Viber features
Bringing together security, adaptability, measurable insights, and personalization to offer a powerful platform for business communication.
Trusted Communication
Boost credibility instantly with Viber’s verified sender feature; display your brand logo and name, ensuring authenticity and increasing engagement rates.
Two-Way Messaging
Foster real-time, interactive conversations with customers, enhancing personalized service and feedback opportunities with two-way messaging.
Reliable Messaging
Deliver messages effectively using robust mechanisms and track engagements with read receipts, ensuring your communication strategy is always optimized.
Engage with Rich Content
Captivate your audience with a rich array of media options from 8×8 Viber, including videos, stickers, and interactive calls-to-action, designed to boost participation and deepen connections.
Reliable SMS Fallback
Guarantee message delivery with 8×8 SMS fallback option, ensuring crucial communications always reach your customers, especially in time-sensitive scenarios.
Analytics and Insights
Leverage detailed analytics to gain insights into message delivery, customer engagement, and preferences, empowering you to refine strategies and maximize ROI.
Seamless CRM Integration
Easily integrate Viber into your existing CRM, ticketing and support systems, such as Salesforce, Zendesk and Freshdesk. Ensure a single view of customer conversations to increase productivity.
Connect with our experts today for a personalized demo of our features.
Tailor your communications with Viber for every use case
Customer Support
Leverage two-way messaging to quickly address inquiries, efficiently process requests, and resolve issues, boosting customer satisfaction and loyalty.
Marketing and Promotions
Captivate your audience with rich media messages, personalized promotions, and interactive content to drive engagement, increase awareness, and accelerate conversions on a daily basis.
Alerts and Notifications
Send timely alerts and notifications directly to your customers. From appointment reminders to transaction confirmations, ensure your customers stay informed and engaged with your services.
Explore versatile Viber applications for your industry
Finance
Strengthen customer trust with real-time transaction alerts, banking notifications, and one-time passwords (OTPs) to ensure seamless and secure customer transactions.
Education
Communicate course updates, school alerts, and educational content effectively, ensuring students and parents are always informed and engaged.
Healthcare
Deliver appointment reminders, health tips, and medication alerts securely. Enable real-time communication between healthcare providers and patients for better, faster care outcomes.
Retail and Ecommerce
Send personalized promotions, back-in-stock alerts, and exclusive discounts directly to shoppers’ devices, driving sales and enhancing the retail experience.
Travel
Send booking confirmations, travel alerts, and personalized hospitality services directly to your guests, making every journey memorable.
Real Estate
Instantly share listings, arrange viewings, and update clients, enhancing responsiveness and client satisfaction.
Logistics
Send immediate shipment alerts, coordinate deliveries, and streamline communications to ensure timely operations and reduce delays in logistics.
Harness the power of Viber to make your connections more personal, efficient, and secure. Discover what 8×8 can do for you.
Discover how companies have leveraged Messaging Apps with 8x8 to achieve remarkable results.
Case Study: OKO Creates Social and Environmental Impact
Learn how OKO uses 8×8 Messaging API and WhatsApp to make crop insurance accessible to thousands of illiterate smallholder farmers in Africa.
Get started with 8×8 Viber Business API
Experience the impact of Viber for Business firsthand and discover the difference it can make in your customer engagement and communication strategies. Start connecting with your customers using Viber today.
Hands-on with Viber for Business API
Dive deeper into the technical aspects of the Viber Business API with our extensive developer resources.
Our APIs were designed with simplicity at the forefront, but hands-on onboarding support is available if needed.
Explore other messaging apps and platforms
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE and Zalo.
Track deliveries, personalize content, and get instant customer feedback with our WhatsApp Business API.
8×8 Connect
Manage all your channels in one place whether it is an SMS, messaging app or video message.
8×8 Converse
Simplify your customer service stream by unifying every messaging app conversation into a single interface.
Talk to an Expert
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Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request
8x8 is trusted by over 3 million business users worldwide
