SMS Notification
Wherever your customers are, be there.
Target customers on the move with the channel that is the most direct, the most immediate, the most trusted, and the most widely used – SMS.
Trusted by more than 3 million business users. 
Why is SMS important for businesses?
SMS messaging is the most trusted communication source available. With a 98% open-rate, there’s no better way to keep your customers informed. We provide SMS solutions through our fully-supported SMS gateway which allows you to send and receive messages in a matter of minutes.
SMS is a simple, powerful, and customizable way to:
- Simplify workflows
- Improve delivery
- Scale greater heights
SMS is a simple, powerful, and customizable way to:
- Simplify workflows
- Improve delivery
- Scale greater heights
SMS is a simple, powerful, and customizable way to:
- Simplify workflows
- Improve delivery
- Scale greater heights
SMS is a simple, powerful, and customizable way to:
Simplify workflows
Your time is valuable. Free up more of it by pre-scheduling bulk or personalized SMS notifications and move onto the next thing on your to-do list.
SMS is a simple, powerful, and customizable way to:
Improve delivery
If a notification gets sent and no one reads it, does it make a sound? 8×8 research shows more than 90% of SMS texts are read within 3 minutes.
SMS is a simple, powerful, and customizable way to:
Scale greater heights
Whether you’re sending a thousand messages, a million, or more, an easy-to-use dashboard and straightforward API means you can send as many as you need with ease.
Send appointment reminders to customers
Businesses can lose up to 20% of their business due to customers missing their scheduled appointments. Show up for your customers by sending them SMS reminders for upcoming appointments.
Keep customers in the loop with payment reminders
Proactively alert customers with SMS reminders to make payments, to reduce the need for your team to repeatedly follow up with them and decrease the chances of your customers incurring late payments.
Engage your customers with promotions
Increase your engagement rates by sending customers SMS-exclusive offers or first dibs on promotions and discounts. Additionally, send QR codes or vouchers through SMS messages that customers can access directly.
With SMS, businesses can notify, engage, and authenticate
Authentication
Protect users’ privacy and increase account security with SMS as a 2FA channel.
Notification
Keep customers in the loop on status of deliveries or send important appointment reminders.
Marketing
Create personalized and optimized marketing campaigns with high open rates.
Omnichannel campaigns
Send promotions through text or voice messages across multiple channels, and get real-time reports for better analytics.
Get started with 8x8 SMS API today
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