Use of Cookies CPaaS

Last Updated: May 14th, 2020

8×8 uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. This cookie policy provides you with information about the types of cookies we use and the purposes for using them. To review the privacy policies that apply to users of 8×8.com and our other websites please read our Privacy Policy. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytics or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie NameSource/ DomainType/Description of Cookie
__d_mktoMarketoMarketing-Marketo tracking code. Tracks all individuals who visit and run automated marketing campaigns.
_fbpFacebookMarketing-Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
_gaGoogle AnalyticsAnalytical or performance-This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier.
_gcl_auGoogle AnalyticsAnalytical or performance-Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
_gd_sessionGoogle AnalyticsAnalytical or performance-This cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program.
_gd_svisitorGoogle AnalyticsAnalytical or performance-This cookie contains no identifying information and is used for diagnostic purposes. We use this to track signup commissions for our affiliate program.
_gd_visitorGoogle AnalyticsAnalytical or performance-This cookie contains no identifying information and is used for diagnostic purposes. We use this to track signup commissions for our affiliate program.
_gidGoogle AnalyticsAnalytical or performance-This cookie is used to distinguish users.
_hly_gvidHushlyMarketing-This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.
_hly_sidHushlyMarketing-This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.
_hly_vidHushlyMarketing-This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use
_mkto_trkMarketoMarketing-Allows a website to link visitor behaviour to the recipient of an email marketing campaign, to measure campaign effectiveness.
1P_JARGoogle Double ClickMarketing-This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
ANIDGoogle Double ClickMarketing-This cookie is used for advertising served across the web and stored in google.com.
AWSALBHushlyMarketing-This cookie handles/ hold the profile’s unique identifier, in order to recognize the same profile at a later stage, and track/ engage with this profile as known to the same profile every time the visitor enters the page.
AWSALBCORSHushlyMarketing-This cookie handles/ hold the profile’s unique identifier, in order to recognize the same profile at a later stage, and track/ engage with this profile as known to the same profile every time the visitor enters the page.
bkdcBlue KaiMarketing – part of our ad network- This cookie is set to register anonymised user data (IP address, geolocation, etc.) as well as aggregate anonymous activities to enable marketers to provide more targeted online advertising.
bkuBlue KaiMarketing- part of our ad network-This cookie is used for advertising purposes.
CookieControlCivicUKStrictly Necessary-This cookie is essential for our website.
isIdoMarketing-This cookie is used for Marketing purposes, and delivers relevant experiences
ivIdioMarketing-This cookie is used for Marketing purposes, and delivers relevant experiences
driftt_aidDriftMarketing-This cookies is anonymous identifier token.
driftt_sidDriftMarketing-This is the session identifier token. It is used to tie the visitor on your website with a current website session within the Drift system.
frFacebookMarketing-Encrypted Facebook ID and Browser ID
IDEGoogle Double ClickMarketing-The cookie is used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
invoca_sessionInvocaAnalytical or performance-Inovca uses this for caching values
JSESSIONIDHushlyMarketing-This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.
MRBingMarketing-This cookie is used to measure the use of the website for internal analytics.
MR2BingMarketing-This cookie is used to measure the use of the website for internal analytics.
MUIDBingMarketing-This cookie is used as a unique user identifier.
NIDGoogle Ads OptimizationMarketing-This cookie is used to play YouTube videos embedded on the website.
OGPCGoogle Ads OptimizationMarketing-This cookie is used for Google Maps functionality
optimizelyEndUserIdOptimizelyMarketing-This cookie is a unique user identifier
personalization_idTwitterMarketing-This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
piBomboraMarketing – sets user id based on Bombora’s integration with Google Analytics
pxrcLive Ramp, Inc.Marketing-This cookie is used to deliver adverts more relevant to user’s interests. It is also used to limit the number of times the user sees an advertisement as well as help measure the effectiveness of the advertising campaign.
QuantumMetricSessionIDQuantium MetricAnalytical or performance- sets cookie from external Quantum Metric CDN call
QuantumMetricUserIDQuantium MetricAnalytical or performance- sets cookie from external Quantum Metric CDN call
rlas3Live Ramp, Inc.Marketing-This cookie is generally provided by rlcdn.com and is used for advertising purposes.
TDCPMTheTradeDeskMarketing-This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
TDIDTheTradeDeskMarketing-This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
tfw_expTwitterMarketing-This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
opti_OptimizelyStrictly Necessary-This cookie is essential for our website.
8x8_Web_ID8×8Marketing-Marketo tracking code. Tracks all individuals who visit and run automated marketing campaigns.
d9fa807f-1267-42da-bcc0-8eb9948d335dNetlifyStrictly Necessary-This cookie is essential for our website.
8x8_UTM_Tracker8×8Analytical or performance-This cookie is used to distinguish users.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

Drift

Bing

Quantum Metric

The Trade Desk

Lotame

Invoca

Facebook

Eyeota

Bombora

Blue Kai

Live Ramp, Inc.

Hubspot

  • Consent for our suite of cookies will be approximately every 13 months.

Your Consent & Choices About Cookies

On your first visit to this website you will have seen a pop-up to inform you about the purposes for which cookies are being used and the means to opt-out. Please read this cookie policy carefully for more details about the way we use cookies. Although this pop-up will not usually appear on subsequent visits you may withdraw your cookie consent at any time by following the instructions in this cookies policy.

Controlling Cookies

You can change the 8×8 cookie settings at any time by going to ‘Policies > Manage Cookie Settings’ from the footer of the 8×8 webpage. You may wish to restrict the use of cookies or completely prevent them from being set. Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful, or you can use the help option in your browser for more details:

If you disable cookies, please be aware that some of the features of our services may not function correctly. For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:

On a mobile device, you may also be able to adjust your settings to limit ad tracking.  You can opt out of Google Analytics by installing Google’s opt-out browser add-on. If you have any questions about our use of cookies or other technologies, please email us at dpo@8×8.com.

Talk to an Expert

Complete this form and an 8x8 sales specialist will reach out to you shortly.

1. Contact details
2. Primary interest
A custom multi-channel solution based on your specific requirements.
3. Personal particulars
8x8 is trusted by businesses worldwide, such as Lazada, Tokopedia, and more. 8x8 is used by CX, marketing, operations, support, and many other functions alike.
4. Message
8x8 is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:

Thank you for your interest!

An 8x8 sales specialist will reach out to you shortly.

Any urgent enquiries and help needed?

Email [email protected]

Support Visit support site

Try 8x8 Connect today

Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.

Get support

Check out the support articles and FAQs on our CPaaS Help Center or submit a request

8x8 is trusted by over 3 million business users worldwide

lazada logo
Tokopedia logo
aCommerce Logo
King Power Logo
Coda Payment Logo
Traveloka Logo
To top
This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.