Australia’s fintech industry surged from AUD\$250M in 2015 to AUD\$4B today, a 16x growth in under 7 years. The pandemic sped growth by 5 years in 6 months, but rapid expansion led to challenges, with fintech workforce cuts of 10-30% in 2022.
Manufacturers seek operational efficiency beyond production, aiming to improve communication front-to-back. With 50% losing sales due to digital gaps, embracing cloud communication platforms and AI is key to advancing operations and customer service.
Customer experience quality can make or break a business, with \$75B lost yearly from poor service. Brands face high expectations for personalization and 24/7 support. Programmable voice solutions help close the gap, driving \$8B in investments in 2023.
8x8 Voice Messaging uses text-to-speech to deliver messages as voice calls, boosting delivery rates and brand trust. It secures OTPs, collects feedback via DTMF, and drives sales with timely reminders, offers, and flash sale alerts.
8x8 offers integrated cloud contact center, UCaaS, and CPaaS solutions that unify voice, video, chat, and APIs. Recognized by Gartner, 8x8 enables seamless remote work, breaks communication silos, and drives digital transformation for competitive advantage.
The UK healthcare sector faces severe strain from chronic underfunding, staff shortages, and burnout. As of April 2023, 7.42M patients wait an average of 13.8 weeks for treatment—nearly double pre-COVID—with many NHS workers suffering stress and burnout.
8x8 Smart Channel Routing cuts SMS costs by detecting pricey telecom operators and redirecting messages to cheaper channels like Viber, with SMS as fallback. It boosts deliverability with no extra setup needed from businesses.
Mobile OTPs are vital for business operations, but delivery failures can hurt customer trust. The Success Feedback API lets 8x8 monitor OTP delivery in real-time, ensuring smooth operations by tracking and fixing SMS issues promptly.
Two-way SMS messaging lets businesses have real-time, interactive conversations with customers. Using 8x8 SMS API, it boosts engagement, resolves issues quickly, and strengthens customer relationships through personalized communication.
Complete this form and an 8x8 sales specialist will reach out to you shortly.