Voice Solutions
Voice APIs for Businesses
8×8 Voice solutions makes it easy to keep personal information private while improving traditional communication experiences.
Protect customer privacy with Voice APIs
Whether you’re a property manager needing to contact renters privately, a ride-hailing app, or arranging a homestay for a stranger, keeping personal information private is essential—and legally required in many countries.
Make phone calls with complete anonymity
With stricter privacy regulations and laws, safeguarding private information is more crucial than ever. 8×8’s Number Masking feature ensures you stay in control of your data.
- Connect your users while maintaining their privacy
- Provide an added layer of security
- Build custom logic to support your needs
- Use local numbers to connect your users
Send notifications as voice calls to improve delivery rates
Convert your text into a voice call to increase the chances that passwords, notifications, alerts, and other sensitive information are received securely.
- No call length limit
- Choice of voices and pre-recordings
- Reach landlines, improving answer rates
Keep customers in your app to make calls
Personalize the experience for your users by enabling in-app calls over VOIP.
- Built-in phone number masking
- Embed directly into your app code
- Provide names and pictures instead of area codes
- Easier to provide recordings (when needed)
- Use data instead of consuming customers’ mobile minutes
Transform customer service with Voice IVR
Enhance user experience by automating call routing and self-service with Interactive Voice Response (IVR).
- Customizable call flows
- Dedicated local numbers
- Easy access to recordings
- Multilingual and diverse voice profiles
- Actionable call quality insights
8×8 Voice APIs: Private, simple and secure
Our Voice API and SDK solution lets you deliver important information efficiently, giving customers what they need without all the back and forth of emails or service reps.
Interactive voice response
Our text-to-speech solution enhances customer experience by integrating multi-level IVR menus into your call flow.
Local languages
Localize your voice calls with our text to speech platform, available in 45 local languages.
Logs and reports
Easily access your call reports through the customer portal
Virtual phone numbers
Voice-enabled virtual phone numbers let your customers call you, bridge calls, and seamlessly connect participants.
Numbers pool management
Use convenient API methods to manage and configure your pool of virtual phone numbers.
Call handles
Programmatically connect callers, play TTS or sound files, or capture Dual Tone Multi-Frequency inputs.
Learn more about our voice solutions
Reimagine customer engagements with voice solutions.
Add voice calling to your mobile apps and website
Should you offer in-app voice functions?
8×8 investigates the rise and advantages of voice communications
Text-to-speech optimizes interactions
Automate service interactions and speed up the delivery of promotional materials.
Build Powerful Connections with Voice Solutions
Provide customers with high touch and personalized engagements while safeguarding their privacy
Talk to an Expert
Complete this form and an 8x8 sales specialist will reach out to you shortly.