Free Guide

Enhance Engagement with Omnichannel Messaging

Revolutionize customer communications with seamless, multi-channel strategies. Download your free guide today!

Download the Free Guide

70%

of consumers spend more with companies offering seamless omnichannel experiences.

10%

more in-store and 4% more online spending is driven by omnichannel customers.

98%

open rate for SMS, outperforming all other communication channels.

What’s Inside the Guide

Discover the transformative power of omnichannel messaging:

  • What omnichannel messaging is and why it matters.
  • How it enhances customer engagement and drives loyalty.
  • Real-world examples from industries like banking, healthcare, and e-commerce.
  • Steps to implement a seamless omnichannel communication strategy.

Real World Applications

Banking/Fintech: Build trust and engagement with timely alerts and seamless notifications.

E-commerce/Retail: Reduce cart abandonment and enhance the shopping experience with multichannel updates.

Logistics: Provide real-time shipment tracking and personalized notifications for better satisfaction.

Healthcare: Minimize missed appointments with automated reminders across preferred channels.

Why Choose 8x8 for Omnichannel Messaging?

Transform your customer interactions with the power of programmable voice.

  • Scalable Solutions: Manage SMS, WhatsApp, voice, and more from a single platform.
  • Data-Driven Insights: Gain actionable analytics to improve engagement.
  • Automation and Integration: Simplify workflows with no-code tools and plug-and-play connectors.
  • Proven Results: Trusted by leading brands for enhanced communication and ROI.

Trusted globally for business communications

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