8x8 CPaaS - 8x8 CPaaS

Trusted by more than 3 million business users.

APIs are for businesses who want flexibility, future proofing, & dependability

At 8×8, our innovation in communication APIs aligns perfectly with your business goals. We don’t just deliver APIs; we craft experiences.

Future-Proof Your Communication

In the ever-changing digital landscape, future-proofing is essential. With 8×8 as your CPaaS provider, you’re not just adapting; you’re pioneering. Our innovative solutions anticipate market shifts, ensuring your communication strategy remains relevant and impactful.

Solutions for today, and tomorrow.

Reliability Meets Innovation

In the API marketplace, reliability is non-negotiable. With 8×8, you get the best of both worlds—rock-solid reliability and cutting-edge innovation. Our APIs are not just robust; they’re your strategic advantage.

Stay ahead of the curve.

One global network, unlimited possibilities

We don’t just provide APIs; we deliver a partnership. Our telco partnerships ensure that your journey with 8×8 is seamless. Your success is our priority, and we’re committed to making every interaction count.

Global partners

More than 130 direct mobile network operators

Global coverage

Strong coverage spanning 190 countries

Direct & local connections

Reliable connections worldwide

Redundancy assurance

Fall-backs features available throughout Asia Pacific

3 billion

Over 3 billion messages are sent by 8×8 per year

Customer stories—no fluff, just real success.

“Jitsi allows us to deliver a smooth user interface and a great experience both for our clinician clients and their patients. I’m confident it will meet our requirements for many years to come”

Felix Jorkowski

Co-founder and Chief Technology Officer, Kalix

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I would highly recommend 8x8 if you are looking for a robust, easy to integrate system that is actually fuss-free to use.

Leena Chanvirach

Regional Head of Data & Analytics, aCommerce

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“8x8 is a very reliable partner who can empower any fintech that aspires to achieve and scale.”

Ariruvel Ramnu

Group CTO of Tonik Bank

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Security You Can Trust: With 8×8 You Get Verified Commitment

In today’s digital landscape, trust is paramount. That’s why we prioritize third-party verified security and compliance.

These certificates are not just badges; they’re a testament to 8×8’s unwavering commitment to safeguarding your data. With stringent adherence to industry standards you can be assured your information remains secure, allowing you to focus on what matters most: growing your business with confidence.

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Awards & Recognition

We are proud to be recognized by leading industry organizations for our innovation, performance, and commitment to excellence in the CPaaS space.

Best CPaaS Platform

Awarded By: CX Awards 2025 (CX Today)
Year: 2025
Significance: This prestigious award from CX Today acknowledges 8×8 as the top CPaaS platform, recognizing our comprehensive capabilities, innovative features, and exceptional customer experience.

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Winner, Communications Category

Awarded By: 2024 SBR International Business Awards (Singapore Business Review)
Year: 2024
Significance: Honored at the esteemed Singapore Business Review International Business Awards, this accolade highlights 8×8’s leadership and significant contributions within the communications sector on an international stage.

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2025 Top 20 CPaaS Providers

Awarded By: Channel Futures
Year: 2025
Significance: Being named among the top 20 CPaaS providers by Channel Futures reaffirms 8×8’s position as a key player and innovator, shaping the future of communications for the channel community.

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Market Leader in Programmable Video (8×8 Jitsi as a Service)

Awarded By: BlogGeek.me (Tsahi Levent-Levi)
Year: 2024
Significance: Renowned industry expert Tsahi Levent-Levi of BlogGeek.me has recognized 8×8 Jitsi as a Service (JaaS) as a leader in the programmable video market, highlighting our cutting-edge technology, reliability, and flexible solutions.

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