8x8 CPaaS

Why 8x8 for CPaaS?

With 8×8 CPaaS, organizations around the world have successfully unified omnichannel customer communications to optimize their customer experience.

APIs are for businesses who want flexibility, future proofing, & dependability

At 8×8, our innovation in communication APIs aligns perfectly with your business goals. We don’t just deliver APIs; we craft experiences.

Flexibility Redefined

Your business is unique, and your communication needs are too. 8×8 understands the importance of flexibility. Our CPaaS solutions adapt to your evolving requirements and provide a foundation for innovation without limits.

Embrace the freedom to customize, scale, and thrive.

Future-Proof Your Communication

In the ever-changing digital landscape, future-proofing is essential. With 8×8 as your CPaaS provider, you’re not just adapting; you’re pioneering. Our innovative solutions anticipate market shifts, ensuring your communication strategy remains relevant and impactful.

Solutions for today, and tomorrow.

Reliability Meets Innovation

In the API marketplace, reliability is non-negotiable. With 8×8, you get the best of both worlds—rock-solid reliability and cutting-edge innovation. Our APIs are not just robust; they’re your strategic advantage.

Stay ahead of the curve.

One global network, unlimited possibilities

We don’t just provide APIs; we deliver a partnership. Our telco partnerships ensure that your journey with 8×8 is seamless. Your success is our priority, and we’re committed to making every interaction count.

Global partners

More than 130 direct mobile network operators

Global coverage

Strong coverage spanning 190 countries

Direct & local connections

Reliable connections worldwide

Redundancy assurance

Fall-backs features available throughout Asia Pacific

3 billion

Over 2 billion messages are sent by 8×8 per year

Don’t just take our word for it

Join the ranks of industry leaders who trust 8×8 for their CPaaS needs. Our proven track record, reliability, and innovative solutions have made us the preferred choice for businesses aiming for excellence in communication. Elevate your communication game with 8×8.

"We no longer have to worry about maintaining servers or managing the service, this alone saves us around 30 developer hours and $1,840 in overhead costs per month."
Felix Jorkowski, Co-founder and Chief Technology Officer of Kalix
View the full case study
"You need to make sure the provider that you go with is able to give you local support, in your timezone. If your company is thinking about adopting SMS and WhatsApp into your communications, I would recommend 8x8."
Alex Tan, Co-Founder of Recommend Group
View the full case study
“The 8x8 API was easily integrated into our platform, and we leveraged on the automated messages to help build the credibility and trust of our brand. It is a valuable investment into the future.”
Louie Alcantara, Co-Founder of Mangan.ph
View the full case study
“8x8 is a very reliable partner who can empower any fintech that aspires to achieve and scale."
Arivuvel Ramu, Group CTO of Tonik Bank
View the full case study
“With 8x8’s SMS API, we now have a more reliable way to connect with our customers without having to worry about connectivity or developing a lot of the functionality in-house.”
Ville Nordström, Program Director of Coda Payment
View the full case study

Security You Can Trust: With 8×8 You Get Verified Commitment

In today’s digital landscape, trust is paramount. That’s why we prioritize third-party verified security and compliance.

These certificates are not just badges; they’re a testament to 8×8’s unwavering commitment to safeguarding your data. With stringent adherence to industry standards you can be assured your information remains secure, allowing you to focus on what matters most: growing your business with confidence.

  • FCC Consumer Proprietary Network Information (CPNI) compliance
  • Health Insurance Portability and Accountability Act (HIPAA) compliant
  • National Institute of Standards and Technology – NIST 800-53 R4
  • Federal Information Security Management Act (FISMA) compliant
  • U.S./EU Privacy Shield-certified
  • ISO 27001:2013 and ISO 9001 certified
  • Certified PCI-DSS 3.2.1 SAQ-D Solution Provider
  • Data-in-motion encryption with Session Initiation Protocol (SIP) over Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP)
  • One of the first cloud computing companies to comply with GDPR
  • Authority to Operate (ATO) by Her Majesty’s government
  • G-Cloud 7
  • U.K. Cyber Essentials Plus accreditation
  • Independently audited annually

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Explore Communication APIs

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

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Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

Learn more

8x8 Messaging App APIs

Messaging Apps

Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE, and Zalo.

Learn more

8x8 Video Interaction

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t.

Learn more

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

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8×8 Connect

8×8 Connect is an all-in-one business communication platform to manage omnichannel campaigns, send text or voice messages, and get real-time reports and analytics.

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Talk to an Expert

Complete this form and an 8x8 sales specialist will reach out to you shortly.

1. Contact details
2. Primary interest
8x8 SMS API allows you to efficiently reach your customers by automating notifications, OTPs, reminders and alerts with a high delivery rate.
3. Personal particulars
8x8 is trusted by businesses worldwide, such as Lazada, Tokopedia, and more. 8x8 is used by CX, marketing, operations, support, and many other functions alike.
4. Message

Thank you for your interest!

An 8x8 sales specialist will reach out to you shortly.

Any urgent enquiries and help needed?

Email [email protected]

Support Visit support site

Try 8x8 Connect today

Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.

Get support

Check out the support articles and FAQs on our CPaaS Help Center or submit a request

8x8 is trusted by over 3 million business users worldwide

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