RCS Business Messaging
Captivate, connect, and convert with RCS Business Messaging
Transform plain texts into interactive, media-rich experiences delivered straight to your customers’ inboxes. Drive engagement and conversions like never before with the power of RCS.
Trusted by more than 3 million business users. 
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
- Bring messages to life with rich media
- Instant connections – no downloads needed
- Stand out, build trust, drive engagement
- Delivery you can count on
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
- Bring messages to life with rich media
- Instant connections – no downloads needed
- Stand out, build trust, drive engagement
- Delivery you can count on
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
- Bring messages to life with rich media
- Instant connections – no downloads needed
- Stand out, build trust, drive engagement
- Delivery you can count on
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
- Bring messages to life with rich media
- Instant connections – no downloads needed
- Stand out, build trust, drive engagement
- Delivery you can count on
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
Bring messages to life with rich media
Transform your messages with images, videos, and GIFs that captivate and elevate the customer experience.
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
Instant connections – no downloads needed
Send messages straight to your customers’ SMS inboxes for seamless and hassle-free engagement.
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
Stand out, build trust, drive engagement
Make your brand shine with your name, logo, and a verified checkmark — enhancing trust and driving higher response rates.
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
Delivery you can count on
Reach customers over any internet connection, backed by SMS for ultimate reliability.
Discover whether you are fully optimising engagement with the right communication tools
Gain actionable tips, proven strategies, and more.
A new era of customer connection with game-changing features
Supercharge your customer experience, build meaningful relationships, and make every interaction count.
Trusted Branding
Keep your brand front and center with your brand name, logo, and colors on every message.
Verified Sender
Enhance trust and authenticity with verified sender status, safeguarding your brand and fostering meaningful customer connections.
Rich Media Cards
Captivate customers with long text, images, videos, GIFs, and more — all enhanced with CTA buttons for an interactive conversation.
Carousels
Build swipeable carousels with up to 10 rich cards, offering an interactive and seamless experience that keeps customers engaged.
Suggested Actions and Replies
Simplify engagement with suggested replies and actions that connect directly to calls, calendars, maps, URLs, and more — making it effortless for customers to respond.
Why choose 8x8 as your RCS provider
Tailored support
Tailored support with a Dedicated Account Manager and 24/7 in-country customer and technical assistance from local offices.
Unmatched reliability
Global reliability with 99.999% uptime SLA with 24/7/365 expert support.
Top-tier security
Industry-leading security and compliance with certifications including SOC 2 Type II, ISO 27001, HIPAA, FISMA & PCI/DSS.
Global connectivity.
First class connectivity and high deliverability with 160+ direct mobile network operators in >190 countries.
One API, all channels
Simply use a single API to manage all channels: WhatsApp, Viber, Zalo, LINE, SMS, voice
Actionable insights
Gain insights on sent messages, including deliverability and open rates.
Seamless integration
Plug and play connectors to add more channels to your existing CRM, ticketing, and support systems.
RCS for meaningful interactions across every use case
Marketing & Communications
Display your product catalog and convert chats into sales with interactive two-way conversations and direct purchase links.
Authentication & Fraud Prevention
Boost security by sending OTPs from verified RCS sender profiles, and build trust by helping customers identify and avoid fraud.
Customer Support
Resolve issues faster with interactive options, from clickable replies to media-rich troubleshooting, leading to higher customer satisfaction and greater efficiency.
Operations & Logistics
Keep customers in the loop with real-time updates, reducing inquiry volumes while boosting customer confidence.
Deliver exceptional customer experiences across every industry with RCS
Ensure Security with Verified RCS Alerts
Send secure OTPs, account updates, and transaction alerts via verified RCS messages, ensuring customer trust and security.
Streamline Education with Real-Time Updates
Send enrollment updates, class timetables, interactive learning materials, and timely notifications to students, parents, and staff.
Automate Care with RCS Reminders & Updates
Automate appointment reminders, health updates, and follow-up care instructions via RCS.
Engage Customers with Interactive Product Carousels
Display product catalogs with interactive carousels, enabling customers to browse, inquire, and complete purchases.
Travel: Secure Travel Communications, Protected Identities
Use SMS to provide essential updates, reminders, and alerts to keep travellers informed and safe as well as promotional offers to increase bookings.
Enhance Security with Real-Time Alerts & OTPs
Enable real-time delivery updates and two-way communication with drivers enhancing operational efficiency and increasing customer trust.
Real Estate: Streamline Property Alerts and Client Updates
Enhance tenant support and improve retention with timely property updates, appointment reminders, and real-time assistance.
Case study: Achieve remarkable results with Messaging Apps
Learn how the Recommend Group uses 8×8 Messaging API to scale customer engagement and provide interactive real-time support.
Learn More
Get started with RCS Business Messaging
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