Trusted by companies worldwide
RCS: where engagement meets experience
Bring messages to life with rich media
Transform your messages with images, videos, and GIFs that captivate and elevate the customer experience.
Instant connections – no downloads needed
Send messages straight to your customers’ SMS inboxes for seamless and hassle-free engagement.
Stand out, build trust, drive engagement
Stand out with your brand name, logo, and a verified checkmark — boosting trust and skyrocketing response rates.
Delivery you can count on
Reach customers over any internet connection, backed by SMS for ultimate reliability.
Find out if you are maximizing engagement with the right communication tools
A new era of customer connection with game-changing features
Supercharge your customer experience, build meaningful relationships, and make every interaction count.
Trusted Branding
Keep your brand front and center with your brand name, logo, and colors on every message.
Verified Sender
Boost trust and authenticity with verified sender status, protecting your brand and building meaningful customer connections.
Rich Media Cards
Engage customers with long text, images, videos, GIFs, and more — complete with CTA buttons for a dynamic conversation.
Carousels
Create swipeable carousels with up to 10 rich cards, delivering an interactive, seamless experience that keeps customers engaged.
Suggested Actions and Replies
Streamline engagement with suggested replies and actions that link directly to calls, calendars, maps, URLs and more — making it easy for customers to respond.
Are you ready to take customer conversations to the next level?
Why choose 8x8 as your RCS provider
Personalized support with Dedicated Account Manager and 24/7 in-country customer and technical support from local offices.
Global reliability with 99.999% uptime SLA with 24/7/365 expert support.
Industry-leading security and compliance with certifications including SOC 2 Type II, ISO 27001, HIPAA, FISMA & PCI/DSS.
First class connectivity and high deliverability with 160+ direct mobile network operators in >190 countries.
Simply use a single API to manage all channels: WhatsApp, Viber, Zalo, LINE, SMS, voice
Receive insights on messages sent, including deliverability and open rate.
Plug and play connectors to add more channels to your existing CRM, ticketing, and support systems.
RCS for meaningful interactions across every use case
Marketing & Communications
Showcase your product catalog and turn chats into purchases with interactive two-way conversations and direct links to purchase.
Authentication & Fraud Prevention
Boost security by sending OTPs from verified RCS sender profiles, and build trust by helping customers identify and avoid fraud.
Customer Support
Resolve issues faster with interactive options, from clickable replies to media-rich troubleshooting, leading to higher customer satisfaction and greater efficiency.
Operations & Logistics
Keep customers in the loop with real-time updates, reducing inquiry volumes while boosting customer confidence.
Deliver exceptional customer experiences across every industry
Finance
Send secure OTPs, account updates, and transaction alerts via verified RCS messages, ensuring customer trust and security.
Education
Deliver enrollment updates, class schedules, and interactive learning materials as well as timely updates to students, parents, and staff.
Healthcare
Automate appointment reminders, health updates, and follow-up care instructions via RCS.
Retail and Ecommerce
Showcase product catalogs with interactive carousels, allow customers to browse, ask questions, and make purchases.
Travel
Send booking confirmations, real-time flight updates, and personalized travel recommendations.
Real Estate
Showcase property listings, send open house invitations, and provide application updates, streamlining the property search and engagement process.
Logistics
Provide real-time delivery status updates, including package tracking and order confirmations, through interactive RCS messages.
Discover what RCS can do for you.
Discover how companies have leveraged Messaging Apps with 8x8 to achieve remarkable results
Learn how the Recommend Group uses 8×8 Messaging API to scale customer engagement and provide interactive real-time support.
Get started with RCS Business Messaging
Embarking on your journey with 8×8 is a straightforward process designed to integrate seamlessly with your existing workflows.
Sign up now and start connecting with your customers using RCS today.
Explore other messaging apps and platforms
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, Zalo, and LINE.
Track deliveries, personalize content, and get instant customer feedback with our WhatsApp Business API.
Viber
Amplify reach, enhance engagement, and boost conversions through personalized, secure messaging with Viber for Business.
Talk to an Expert
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Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request
8x8 is trusted by over 3 million business users worldwide
