8x8 Customer Stories

8x8 Communication APIs for exceptional customer stories and experience with 8x8 CPaaS solutions

See how 8×8 communication solutions help organizations to deliver omnichannel CX and build lasting connections. Check out their stories of successful CX initiatives.

Read Customer Stories

Discover how Coda Payments achieved simpler workflows, increased automation and consistent deliverability

Find out how Recommend Group tripled their message click-through rates with 8×8 SMS API

Watch how aCommerce saw a higher conversion rate and improved business efficiency

I would highly recommend 8x8 if you are looking for a robust, easy to integrate system that is actually fuss-free to use.

Leena Chanvirach

Regional Head of Data & Analytics, aCommerce

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Improve every communications experience for every customer.

Read success stories for brands of every size, every industry, and every need.

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Items found 15

Industry

Fintech Healthcare High Tech On-Demand Service Others Retail

Product

8x8 Connect 8x8 Converse Jitsi as a Service Messaging Apps SMS Video Interaction

Healthcare

CareMonitor

CareMonitor is a healthcare technology company offering a SaaS platform that enhances telehealth services and patient care. It focuses on long-term care for patients with chronic conditions, integrating SMS, video telehealth, and remote monitoring. The platform uses data and AI to personalize care, streamline workflows, and improve communication between patients and clinicians across various healthcare settings.

Retail

ShopBack

ShopBack is a rewards program that offers users tangible cashback rewards for online and in-store payments. By rewarding shoppers for transactions across a wide variety of categories, ShopBack aims to enhance the shopping experience while providing significant savings.

Others

Platform Housing Group

Platform Housing Group is one of the largest housing associations in the UK’s Midlands, with over 45,000 homes, over 120,000 customers, and ambitious plans to build 2,500 new homes every year.

Fintech

Coda Payments

Founded in 2011, Coda Payments helps digital content providers monetize their products and services in more than forty territories. Coda Payments is on a mission to offer the best value, experience and entertainment to its customers every day, without fail. And that includes offering a highly secure—and at the same time, efficient—customer engagement, with the help of 8×8’s SMS API.

Healthcare

Kalix

Founded in 2012, Kalix is a practice management platform designed to support nutritionists, dieticians, and other healthcare consultants. The SaaS platform is used by more than 1,000 practitioners who serve more than 400,000 patients. Kalix features include appointment management, billing, e-signing of forms, integration with dispensing service Fullscript, and secure client messaging. Kalix is currently enjoying an annual growth rate of ~30%.

Fintech

Asia Assistance

Founded in 1998, Asia Assistance is a Third Party Administrator (TPA) of global medical and security services. The company helps customers of insurance companies, corporations, and banks with their medical claims, traffic emergencies, and warranty needs across travel, home, and personal devices.

High Tech

Orbits

Established in 2020, Orbits creates and delivers immersive virtual venues for clients , ranging from running online conferences and trade shows to creating virtual and hybrid offices. The spaces can be customised for each client and provide a much more immersive experience than traditional video conferencing sessions. They are visually rich, warm, and inviting, yet easily accessed in-browser. Clients can also use Orbits to add a virtual component to physical events. In this way, participants who are unable to attend the event in person can still experience it and interact with others.

On-Demand Service

Mangan.ph

Mangan.ph is an online food delivery service, based in Angeles City – the culinary capital of the Philippines.

Others

aCommerce

Discover how aCommerce elevates customer experience in Southeast Asia with 8×8’s robust & seamless SMS API integration. Read the full success story now!

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