Trusted by companies worldwide
Your trusted partner for reliable and secure SMS messaging services
Global reach made simple
Connect effortlessly across the globe with our robust SMS gateway, featuring direct connections to more than 160+ direct mobile network operators in over 190 countries, ensuring reliable deliverability of messages.
Round-the-clock support
Get the help you need, whenever you need it, with our 24/7 in-country dedicated support team and extensive resources.
Reliability you can count on
Trust our platform for unmatched dependability. With high delivery rates and minimal downtime, your most critical messages always reach their destination.
Transparent, budget-friendly pricing
Enjoy clear, competitive pricing with no hidden fees. Our pay-as-you-go model ensures you only pay for what you use, optimizing your investment with top-tier SMS service.
Scalability at your fingertips
Whether you’re expanding from hundreds to millions of messages, our SMS API scales with your needs smoothly and efficiently.
Discover features that expand your messaging horizons
Two-way messaging
Engage directly with your audience through two-way SMS that encourages immediate feedback and real-time conversation, fostering a connection that’s both personal and responsive.
Strategic message scheduling
Ensure your messages hit the mark at just the right time. Our scheduling tool allows for precise timing, enhancing the relevance and impact of each message you send.
Insightful delivery reports
Monitor the pulse of your campaigns with detailed delivery reports. Gain actionable insights with analytics on message status and engagement metrics, fine-tuning your strategy for peak performance.
Automated responses
Keep the conversation going around the clock with auto-responses. Provide instant answers to common questions, ensuring continuous support and an attentive customer experience.
Uncompromised secure messaging
Our API integrates cutting-edge encryption and we have data centers in Indonesia, Asia, and Europe to minimize data latency and ensure data residency compliance. Your data, and your customers’ privacy, receive our highest level of protection.
Beyond basic messaging - explore advanced add-on features
Custom Sender ID
Keep your brand top-of-mind when you send messages from your company name.
Bulk SMS
Send 1-way or 2-way individual and bulk SMS messages quickly and easily.
Number Lookup
Clean your database and step up anti-fraud measures by checking the validity of phone number locations.
Integrations
Integrate easily into your existing business tools with our applications and tutorials.
Intelligent Routing
Automatically selects the best routes to ensure that your messages are delivered.
Auto Adaptation
Adapts messages, phone numbers, and Sender ID formats for successful delivery.
Versatile messaging for every business need
Responsive customer support
Transform your customer support with our SMS API that enables real-time engagement. Resolve inquiries swiftly, send prompt updates, and automate timely reminders to enhance customer satisfaction and foster loyalty.
Deepen engagement with customer feedback
Instantly capture meaningful data with two-way SMS for easy customer feedback through interactive forms and landing pages. Benefit from instant feedback and utilize advanced analytics to monitor campaign performance, response and delivery rates.
Immediate notifications & alerts with bulk SMS
Whether it’s for confirming transactions or sending OTPs, we deliver crucial information without delay. Secure user experiences with our Verification API, integrating seamless authentication to keep accounts safe.
Impactful SMS marketing
Drive your marketing with SMS for immediate reach and superior engagement. Craft personalized campaigns that resonate, from special promotions to event alerts, and watch your audience connect like never before.
Realizing the potential: Use cases across industries
Retail and Ecommerce
Drive sales with SMS reminders for abandoned carts and offers, and send instant alerts and order updates to enhance the shopping experience and foster loyalty.
Healthcare
Streamline patient interactions with appointment reminders and secure messaging, ensuring privacy and efficient care.
Finance
Protect clients with timely SMS alerts on account activity and OTPs, promoting transparency and customer confidence.
Education
Keep students and teachers updated with instant notifications for schedule changes and educational content, supporting seamless learning.
Travel
Use SMS to provide essential updates, reminders, and alerts to keep travellers informed and safe as well as promotional offers to increase bookings.
Logistics
Enable real-time delivery updates and two-way communication with drivers enhancing operational efficiency and increasing customer trust.
Real Estate
Enhance tenant support and improve retention with timely property updates, appointment reminders, and real-time assistance.
Maximize your communication strategy with our SMS API, crafted for your industry’s specific demands. See the 8×8 difference in action.
Case Studies: Unlocking business potential with SMS
Choose 8x8 and gain a partner committed to your success
Talk to an expertGet started with 8×8 SMS API today
Sign up with 8×8 Connect and manage your omnichannel campaigns, send texts or voice messages, and access real-time insights. Embark on a no-code journey to enhanced communication—start for free today!
Need more than SMS Messaging? Feel free to speak to us and request a demo today.
Hands-on with SMS API
Easily programmable SMS APIs to send messages effortlessly. 8×8 Developer Hub gives access to step-by-step guides and API references.
Featured resource: Send two-way SMS messages
8×8’s SMS API provides a programmatic way to create two way SMS conversations for uses such as a customer support channel and appointment confirmations. Watch the video to see the code in action.
8×8 SMS API plans and pricing
Our pricing is structured to accommodate businesses of all sizes, with plans that scale according to your messaging volume. Designed for scalability, we support your business at every stage of your growth:
Flexible pricing models (Pay as you go)
Pay only for what you need – no wasted resources or unnecessary expenses, so you can optimize costs and maximize value.
Enterprise
Enjoy bulk rates and enterprise level bespoke solutions with high volume SMS for your business. Get in touch with our sales team to learn more.
Explore other 8x8 APIs for a complete customer engagement strategy
Voice
Provide better privacy with Number Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, LINE, Viber, and Zalo.
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
8×8 Connect
8×8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omnichannel campaigns, send text or voice messages, and get real-time reports and analytics.
Talk to an Expert
Complete this form and an 8x8 sales specialist will reach out to you shortly.
Thank you for your interest!
An 8x8 sales specialist will reach out to you shortly.
Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request
8x8 is trusted by over 3 million business users worldwide
