Featured customers
Features for marketing and demand generation
Increase awareness of marketing efforts
Send personalized, two-way SMS messages or bulk messages related to promotions, order confirmations, shipping information and more.
Increase conversion rates with meaningful interactions
Integrate your CRM solution seamlessly to streamline customer communications and gain deeper insights.
Drive deeper customer engagement with rich content
Capture feedback with surveys, send vouchers or QR codes directly, and make referrals easy for your customers.
Deliver effective omnichannel marketing campaigns
Manage your omnichannel marketing campaigns on a single platform and get real-time reports for better analytics and optimization.
Tools to meet your modern business demands
Reach customers with 8×8 Connect, even without integrating APIs
Manage all your channels in one place whether it is SMS, Voice Messages, Messaging Apps or Video Interaction.
Developer Resources
Open the possibilities. 8×8 Developer Hub gives access to step-by-step guides and API references.
A new era of personalized customer experiences is here
Having better prices — or even a better product — than your competition is no longer enough. Customers have come to expect tailored offers and personalized attention.
I would highly recommend 8x8 if you are looking for a robust, easy to integrate system that is actually fuss-free to use.
Leena Chanvirach
Regional Head of Data & Analytics, aCommerce
Explore Communication APIs
SMS
Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.
Voice
Provide better privacy with Number Masking and make use of app-to app-calls and text-to-speech technology (TTS) for greater inclusivity.
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE and Zalo.
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
8×8 Connect
8×8 Connect is an all-in-one business communication platform to manage omnichannel campaigns, send text or voice messages, and get real-time reports and analytics.
Talk to an Expert
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Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request