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Discover whether you are fully optimising engagement with the right communication tools
Infographic: The State of Chat Apps in Asia and How Brands Can Benefit
Explore messaging capabilities with Viber features
Bringing together security, adaptability, measurable insights, and personalization to offer a powerful platform for business communication.
Trusted Communication
Boost credibility instantly with Viber’s verified sender feature; display your brand logo and name, ensuring authenticity and increasing engagement rates.
Two-Way Messaging
Foster real-time, interactive conversations with customers, enhancing personalized service and feedback opportunities with two-way messaging.
Reliable Messaging
Deliver messages effectively using robust mechanisms and track engagements with read receipts, ensuring your communication strategy is always optimized.
Engage with Rich Content
Engage your audience with a diverse range of media options from 8×8 Viber, including videos, stickers, and interactive call-to-action features, crafted to enhance participation and strengthen connections.
Reliable SMS Fallback
Guarantee message delivery with 8×8 SMS fallback option, ensuring crucial communications always reach your customers, especially in time-sensitive scenarios.
Analytics and Insights
Leverage detailed analytics to gain insights into message delivery, customer engagement, and preferences, empowering you to refine strategies and maximize ROI.
Seamless CRM Integration
Easily integrate Viber into your existing CRM, ticketing and support systems, such as Salesforce, Zendesk and Freshdesk. Ensure a single view of customer conversations to increase productivity.
Tailor your communications with Viber for every use case
Customer Support
Leverage two-way messaging to quickly address inquiries, efficiently process requests, and resolve issues, boosting customer satisfaction and loyalty.
Marketing and Promotions
Engage your audience with rich media messages, tailored promotions, and interactive content to boost engagement, enhance awareness, and speed up conversions daily.
Alerts and Notifications
Deliver timely alerts and notifications straight to your customers. From appointment reminders to transaction confirmations, keep them informed and engaged with your services.
Explore versatile Viber applications for your industry
Discover how companies have leveraged Messaging Apps with 8x8 to achieve remarkable results.
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Hands-on with Viber for Business API
Dive deeper into the technical aspects of the Viber Business API with our extensive developer resources.
Our APIs were designed with simplicity at the forefront, but hands-on onboarding support is available if needed.
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Get started with 8×8 Viber Business API
Talk to an Expert
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