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Our Client
Our Client

Trusted by more than 3 million business users.

Discover whether you are fully optimising engagement with the right communication tools

Infographic: The State of Chat Apps in Asia and How Brands Can Benefit

Explore messaging capabilities with Viber features

Bringing together security, adaptability, measurable insights, and personalization to offer a powerful platform for business communication.
Trusted Communication

Boost credibility instantly with Viber’s verified sender feature; display your brand logo and name, ensuring authenticity and increasing engagement rates.

Two-Way Messaging

Foster real-time, interactive conversations with customers, enhancing personalized service and feedback opportunities with two-way messaging.

Reliable Messaging

Deliver messages effectively using robust mechanisms and track engagements with read receipts, ensuring your communication strategy is always optimized.

Engage with Rich Content

Engage your audience with a diverse range of media options from 8×8 Viber, including videos, stickers, and interactive call-to-action features, crafted to enhance participation and strengthen connections.

Reliable SMS Fallback

Guarantee message delivery with 8×8 SMS fallback option, ensuring crucial communications always reach your customers, especially in time-sensitive scenarios.

Analytics and Insights

Leverage detailed analytics to gain insights into message delivery, customer engagement, and preferences, empowering you to refine strategies and maximize ROI.

Seamless CRM Integration

Easily integrate Viber into your existing CRM, ticketing and support systems, such as Salesforce, Zendesk and Freshdesk. Ensure a single view of customer conversations to increase productivity.

Tailor your communications with Viber for every use case

Customer Support

Leverage two-way messaging to quickly address inquiries, efficiently process requests, and resolve issues, boosting customer satisfaction and loyalty.

Marketing and Promotions

Engage your audience with rich media messages, tailored promotions, and interactive content to boost engagement, enhance awareness, and speed up conversions daily.

Alerts and Notifications

Deliver timely alerts and notifications straight to your customers. From appointment reminders to transaction confirmations, keep them informed and engaged with your services.

Hands-on with Viber for Business API

Dive deeper into the technical aspects of the Viber Business API with our extensive developer resources.
Our APIs were designed with simplicity at the forefront, but hands-on onboarding support is available if needed.

Target Illustration

Get started with 8×8 Viber Business API

Talk to an Expert

Complete this form and an 8x8 sales specialist will reach out to you shortly.

8x8 SMS API allows you to efficiently reach your customers by automating notifications, OTPs, reminders and alerts with a high delivery rate.

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