SMS Notification
Wherever your customers are, be there.
Target customers on the move with the channel that is the most direct, the most immediate, the most trusted, and the most widely used – SMS.
Why is SMS important for businesses?
SMS messaging is the most trusted communication source available. With a 98% open-rate, there’s no better way to keep your customers informed. We provide SMS solutions through our fully-supported SMS gateway which allows you to send and receive messages in a matter of minutes.
SMS is a simple, powerful, and customizable way to:
Simplify workflows
Your time is valuable. Free up more of it by pre-scheduling bulk or personalized SMS notifications and move onto the next thing on your to-do list.
Improve delivery
If a notification gets sent and no one reads it, does it make a sound? 8×8 research shows more than 90% of SMS texts are read within 3 minutes.
Scale greater heights
Whether you’re sending a thousand messages, a million, or more, an easy-to-use dashboard and straightforward API means you can send as many as you need with ease.
Send appointment reminders to customers
Businesses can lose up to 20% of their business due to customers missing their scheduled appointments. Show up for your customers by sending them SMS reminders for upcoming appointments.
Keep customers in the loop with payment reminders
Proactively alert customers with SMS reminders to make payments, to reduce the need for your team to repeatedly follow up with them and decrease the chances of your customers incurring late payments.
Engage your customers with promotions
Increase your engagement rates by sending customers SMS-exclusive offers or first dibs on promotions and discounts. Additionally, send QR codes or vouchers through SMS messages that customers can access directly.
With SMS, businesses can notify, engage, and authenticate
Authentication
Protect users’ privacy and increase account security with SMS as a 2FA channel
Notification
Keep customers in the loop on status of deliveries or send important appointment reminders
Marketing
Create personalized and optimized marketing campaigns with high open rates
Omnichannel campaigns
Send promotions through text or voice messages across multiple channels, and get real-time reports for better analytics.
8×8 SMS API plans and pricing
Our pricing is structured to accommodate businesses of all sizes, with plans that scale according to your messaging volume. Designed for scalability, we support your business at every stage of your growth:
Flexible pricing models (Pay as you go)
Pay only for what you need – no wasted resources or unnecessary expenses, so you can optimize costs and maximize value. Find out more here.
Enterprise
Enjoy bulk rates and enterprise level bespoke solutions with high volume SMS for your business. Get in touch with our sales team to learn more.
Explore other Communication APIs
SMS
Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.
Voice
Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE, and Zalo.
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
8×8 Connect
8×8 Connect is an all-in-one business communication platform to manage omnichannel campaigns, send text or voice messages, and get real-time reports and analytics.
Talk to an Expert
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Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request
8x8 is trusted by over 3 million business users worldwide
