Finance
Build Trust and Efficiency with Secure Communication
From frictionless authentication to automated alerts, deliver a personalized, seamless and security-focused experience with 8×8 Communication APIs.
Trusted by more than 3 million business users. 
Ready to win in the communication era?
In Banking, Insurance, and Fintech, every second counts. 8×8 CPaaS enables frictionless authentication, automated alerts, and secure real-time collaboration. With seamless, personalized, and security-focused solutions, financial institutions can keep pace with fast-moving markets while ensuring compliance and safeguarding sensitive data.
Elevate your financial services with seamless, trusted communication
Create meaningful customer experiences
Engage your customers through omnichannel messaging—send personalised, real-time updates on everything from transactions to policy changes. Keep them informed and loyal with consistent, meaningful communication.
Scale without limits, even during peak demand
Handle surges in customer inquiries and transactions with ease. Maintain top-tier service quality, no matter how high the demand gets, ensuring your business stays responsive and efficient.
Combat fraud and strengthen authentication
Enhance security with strong fraud detection and seamless authentication processes. Enable MFA, secure OTP delivery, and real-time fraud alerts to ensure your customers stay protected and compliant.
Strengthen security, build trust, and protect every transaction
Deliver the most secure experience with multichannel one-time passwords (OTPs), end-to-end authentication and real-time fraud prevention.
Elevate customer trust with secure, real-time video support
Provide secure, people-first financial support through real-time video consultations and remote assistance—building trust, improving efficiency, and boosting customer satisfaction.
Ensure customers never miss a critical update
Automate timely notifications and reminders for renewals, appointments, or document signing using SMS or messaging apps.
Drive results with seamless, targeted outreach
Easily schedule bulk messages and launch omnichannel campaigns—like account upgrades and exclusive promos—using our no-code platform.
Customer stories—no fluff, just real success.
“8x8 is a very reliable partner who can empower any fintech that aspires to achieve and scale.”
Ariruvel Ramnu
Group CTO of Tonic Bank
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