8x8 CPaaS Introduction

About Us

We help organizations that are customer-obsessed to deliver incredible omnichannel customer experiences, every time.

We provide a cloud-based infrastructure and platform to integrate real-time communications capabilities such as SMS, messaging apps, voice, and video directly into applications, websites and workflows, using APIs.

Partnering with 8×8, organizations around the world have successfully erased the boundary between siloed solutions to unify cross-channel customer communications, creating customer experiences that are personalized, consistent, and scalable.

Meet our leadership team

Stephen Hamill

General Manager, CPaaS

Stephen Hamill serves as the General Manager of 8×8’s CPaaS business, with more than 20 years of experience taking enterprise SaaS solutions to market and accelerating market share growth.

As a highly regarded leader in the tech industry, Stephen has held prominent roles including Managing Director and Vice President at Genesys (ASEAN and South Asia), Vice President at Oracle (APAC), and Managing Directors at Accenture as well as Adobe (SEA).

He has successfully driven product innovation, customer engagement, and revenue growth throughout his career, advocating for customer lifetime value as a key driver and customer success and partnership as a differentiator.

Beyond his professional work, Stephen is an enthusiastic photographer and videographer and enjoys spending time outdoors.

Richard T Loberas

VP Sales, APAC

Richard Loberas is an accomplished Sales Management Leader with a wealth of expertise in Contact Center Sales, Full Cycle API Management Sales, and Cloud Sales solutions. Richard has extensive professional experience throughout his career, in international settings across ASEAN.

Richard has an exceptional track record in driving software sales even in challenging environments, and is highly competent in defining effective sales processes, shaping selling skills, and boosting sales performance through expert coaching.

Throughout his professional journey, Richard has come to recognize the significance of hard work, teamwork, trust, and close collaboration with his team. He believes that these core values have been instrumental in propelling his successful and fulfilling career.

Matt Rogers

Director EMEA Sales and Head of Solutions Engineering, CPaaS

Matt has over 16 years of experience in Technical Sales roles within the communications industry, and specializes in messaging, video, conferencing, collaboration, convergence technologies, and applications.

With an outgoing personality and a genuine love for connecting with others, Matt is driven by a passion for the perfect blend of people and technology, and he thrives on challenges and opportunities to constantly learn and adapt to new ideas and technologies.

Beyond his professional endeavors, Matt is also a qualified British Cycling Coach and runs weekly coaching sessions for kids on a voluntary basis.

Anton Shchekalov

VP For Engineering, CPaaS

Anton Shchekalov has over 17 years of experience in the business messaging industry. Since 2016, he has spearheaded the creation of 8×8’s CPaaS platform, driving remarkable success and substantial annual revenues.

Before joining 8×8, Anton served as CTO at i-Free Group (a leading provider of mobile payments and SMS messaging in Eastern Europe), playing a pivotal role in growing the Premium SMS payments market from 2005.

Anton’s strong track record includes building and managing high-performing engineering teams. He is deeply passionate about creating innovative communication solutions that empower businesses to connect with their customers.

Igor Mostovoy

Product Director, CPaaS

Igor brings more than 15 years of experience in product development, growth and marketing.

Igor’s professional journey spans across diverse industries, including aviation, transport, HR, and marketplaces. He has contributed his skills to SaaS companies of various sizes, stages, and locations through both employment and consultancy. His passion lies in delving into intricate problem-solving for business users. As a product leader, he prioritizes values like customer empathy, discovery, and a commitment to experimentation.

Joony Lee

Director, Marketing, CPaaS

Joony brings two decades of marketing expertise spanning various industries, including entertainment media, FMCG, luxury goods, finance, and technology.

His specialisation lies in leveraging data strategy, marketing technology, digital marketing, and demand generation to fuel business growth. Renowned for his ability to orchestrate high-performing marketing teams, Joony excels at bridging the gap between brand awareness and demand by employing innovative methods. His dedication to crafting efficient, results-driven marketing frameworks is aimed at maximising return on investment (ROI).

Outside the professional sphere, Joony is a fervent hiking aficionado, passionately exploring the wonders of nature and the earth.

Sylvain Chaperon

Director, Operations and Support, CPaaS

Sylvain brings more than 15 years of experience in operation and customer support in the telecommunication industry, UCaaS & CPaaS.

Sylvain is a strong supporter of the “Customer First” philosophy and has an extensive track record of helping businesses and departments to scale and expand their strategic and business processes to support their growth while maintaining high customer satisfaction and happiness.

He strongly believes that great communication is the key to productive collaboration and overall success in a multicultural, changing world.

Jolyn Yio

Head of Business Operations, CPaaS

Jolyn is the Head of Business Operations at 8×8 CPaaS, she spearheads the Sales Operations, Pricing and Deal Desk team, driving innovation and growth.

As a visionary leader and entrepreneur, Jolyn has a unique blend of youthful energy and strategic insight, leveraging her expertise in CPaaS to fuel business success. As a seasoned founder, Jolyn has successfully launched and grown two businesses, showcasing her ability to turn ideas into reality. Her data-driven approach and passion for process improvement have led to the creation of high-performing teams, including a deal desk team built from the ground up.

Additionally, Jolyn is well-versed in the crypto space and in A.I, bringing a forward-thinking perspective to 8×8.

Meet the wider 8x8 team

Management

We believe that leadership drives innovation.

Meet the team Meet the team
Board of Directors

The all-star brain trust behind driving our success.

Meet the board Meet the board

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