On-Demand Services
Communications Solutions for OTT, Delivery, etc. (On-Demand Services)
8×8 CPaaS can improve on-demand services like OTT, delivery, and ride-hailing apps by enabling real-time updates, efficient customer support, and streamlined communication between users and service providers, enhancing overall service reliability and customer satisfaction.
Features for on-demand services professionals
Boost customer support
Keep customers informed at every step of the way with automated order confirmation notifications and location updates.
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Enhance customer interactions
Empower users to communicate with each other using rich content such as sharing videos, screenshots, or location tags.
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Enable secured customer conversations
8×8’s App-to-App Calling feature connects your users while maintaining their privacy with anonymous communication.
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Create an omnichannel experience
Allow customers to engage using their preferred messaging channel and manage all customer conversations from a single dashboard with 8×8 Converse.
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Tools to meet your modern business demands
Reach customers with 8×8 Connect, even without integrating APIs
Manage all your channels in one place whether it is SMS, Voice Messages, Messaging Apps or Video Interaction.
Developer Resources
Open the possibilities. 8×8 Developer Hub gives access to step-by-step guides and API references.
A new era of personalized customer experiences is here
Having better prices — or even a better product — than your competition is no longer enough. Customers have come to expect tailored offers and personalized attention.
The SMS API was easily integrated into our platform, and we leveraged on the automated messages to help build the credibility and trust of our brand. It is a valuable investment into the future.
Louie Alcantara
Co-Founder, Mangan
Explore Communication APIs
SMS
Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.
Voice
Provide better privacy with Number Masking, generate interactive app-to-app calls, text-to-speech (TTS) phone calls and give your applications a voice.
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE and Zalo.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
8×8 Connect
8×8 Connect is an all-in-one business communication platform to manage omnichannel campaigns, send text or voice messages, and get real-time reports and analytics.
Talk to an Expert
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Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request
8x8 is trusted by over 3 million business users worldwide
