RCS Business Messaging
Captivate, connect, and convert with RCS Business Messaging
Turn ordinary texts into interactive, media-rich experiences delivered right to your customers’ inboxes. Boost engagement and conversions like never before, with the power of RCS.
Trusted by more than 3 million business users. 
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
- Bring messages to life with rich media
- Instant connections – no downloads needed
- Stand out, build trust, drive engagement
- Delivery you can count on
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
- Bring messages to life with rich media
- Instant connections – no downloads needed
- Stand out, build trust, drive engagement
- Delivery you can count on
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
- Bring messages to life with rich media
- Instant connections – no downloads needed
- Stand out, build trust, drive engagement
- Delivery you can count on
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
- Bring messages to life with rich media
- Instant connections – no downloads needed
- Stand out, build trust, drive engagement
- Delivery you can count on
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
Bring messages to life with rich media
Transform your messages with images, videos, and GIFs that captivate and elevate the customer experience.
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
Instant connections – no downloads needed
Send messages straight to your customers’ SMS inboxes for seamless and hassle-free engagement.
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
Stand out, build trust, drive engagement
Stand out with your brand name, logo, and a verified checkmark — boosting trust and skyrocketing response rates.
RCS: Where engagement meets experience
With the right partner (that’s us) and the right tools, you’ll see the business impact you’re after—and results that speak for themselves.
Delivery you can count on
Reach customers over any internet connection, backed by SMS for ultimate reliability.
Find out if you are maximizing engagement with the right communication tools
Get actionable tips, winning strategies, and more.
A new era of customer connection with game-changing features
Supercharge your customer experience, build meaningful relationships, and make every interaction count.
Trusted Branding
Keep your brand front and center with your brand name, logo, and colors on every message.
Verified Sender
Boost trust and authenticity with verified sender status, protecting your brand and building meaningful customer connections.
Rich Media Cards
Engage customers with long text, images, videos, GIFs, and more — complete with CTA buttons for a dynamic conversation.
Carousels
Create swipeable carousels with up to 10 rich cards, delivering an interactive, seamless experience that keeps customers engaged.
Suggested Actions and Replies
Streamline engagement with suggested replies and actions that link directly to calls, calendars, maps, URLs and more — making it easy for customers to respond.
Why choose 8x8 as your RCS provider
Tailored support
Personalized support with Dedicated Account Manager and 24/7 in-country customer and technical support from local offices.
Unmatched reliability
Global reliability with 99.999% uptime SLA with 24/7/365 expert support.
Top-tier security
Industry-leading security and compliance with certifications including SOC 2 Type II, ISO 27001, HIPAA, FISMA & PCI/DSS.
Global connectivity.
First class connectivity and high deliverability with 160+ direct mobile network operators in >190 countries.
One API, all channels
Simply use a single API to manage all channels: WhatsApp, Viber, Zalo, LINE, SMS, voice
Actionable insights
Receive insights on messages sent, including deliverability and open rate.
Seamless integration
Plug and play connectors to add more channels to your existing CRM, ticketing, and support systems.
RCS for meaningful interactions across every use case
Marketing & Communications
Showcase your product catalog and turn chats into purchases with interactive two-way conversations and direct links to purchase.
Authentication & Fraud Prevention
Boost security by sending OTPs from verified RCS sender profiles, and build trust by helping customers identify and avoid fraud.
Customer Support
Resolve issues faster with interactive options, from clickable replies to media-rich troubleshooting, leading to higher customer satisfaction and greater efficiency.
Operations & Logistics
Keep customers in the loop with real-time updates, reducing inquiry volumes while boosting customer confidence.
Deliver exceptional customer experiences across every industry with RCS
Ensure Security with Verified RCS Alerts
Send secure OTPs, account updates, and transaction alerts via verified RCS messages, ensuring customer trust and security.
Streamline Education with Real-Time Updates
Deliver enrollment updates, class schedules, and interactive learning materials as well as timely updates to students, parents, and staff.
Automate Care with RCS Reminders & Updates
Automate appointment reminders, health updates, and follow-up care instructions via RCS.
Engage Customers with Interactive Product Carousels
Showcase product catalogs with interactive carousels, allow customers to browse, ask questions, and make purchases.
Travel: Secure Travel Communications, Protected Identities
Send booking confirmations, real-time flight updates, and personalized travel recommendations.
Real Estate: Streamline Property Alerts and Client Updates
Showcase property listings, send open house invitations, and provide application updates, streamlining the property search and engagement process.
Enhance Security with Real-Time Alerts & OTPs
Provide real-time delivery status updates, including package tracking and order confirmations, through interactive RCS messages.
Case study: Achieve remarkable results with Messaging Apps
Learn how the Recommend Group uses 8×8 Messaging API to scale customer engagement and provide interactive real-time support.
Learn More
Get started with RCS Business Messaging
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