ShopBack increased customer engagement by 5x with 8×8 communication APIs

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Max

campaign reach

Easily

integrated with internal and external systems

Robust

product roadmap

Overview:

ShopBack is a rewards program that offers users tangible cashback rewards for online and in-store payments. By rewarding shoppers for transactions across a wide variety of categories, ShopBack aims to enhance the shopping experience while providing significant savings.

Customer:
ShopBack
Location:
Singapore
Industry:
Retail
Size:
Enterprise
Challenges
  • Lacked local connections to navigate regulations.
  • Need to integrate with existing systems.
  • Timely authentication and communication with customers.
Products

8×8® Communications Platform as a Service (CPaaS)
8×8® SMS API

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