Authentication and Fraud Prevention Solutions Overview

Safeguard your business and customers with smarter authentication

There’s no need to choose between security and user experience. Deliver seamless, secure experiences with multichannel OTP, comprehensive customer authentication, and real-time fraud prevention.

Protect your business, win customer confidence

Robust security

Protect transactions and user data with strong authentication, reducing unauthorized access and vulnerabilities

Enhanced user experience

Provide smooth and seamless authentication across the channels that your customers love

Real-time fraud prevention

Stay ahead of fraud with real-time monitoring and number intelligence that blocks threats instantly

Scalable protection, seamless growth

Scale easily without extra costs, with a solution that grows with your business needs

Discover 8x8's authentication and fraud prevention solutions

Descope CIAM

Deliver comprehensive authentication with a Customer Identity and Access Management (CIAM) platform

Looking to level up your OTPs and streamline user management? Descope’s no-code CIAM platform empowers you to provide seamless, robust authentication for your users.

  • Easily add authentication, authorization and identity management to any customer-facing app, and go live in minutes
  • No/low-code, visual workflow interface to easily create and customize user journeys
  • Reduce fraud, stop bot attacks, and more with risk-based MFA, step-up authentication, and passkeys etc

Learn more about Descope

Secure your business with robust mobile verification

Generate and deliver OTPs across multiple channels —SMS, voice, messaging apps, or Silent Mobile Authentication—ensuring seamless identity confirmation with Verification API. 

  • Manage Sender IDs, generate and validate OTPs, orchestrate channels, and monitor fraud—all in one solution
  • Send OTPs via preferred channels, with automatic fallback to voice messages to maximize conversion rates, even when standard methods fail
  • Track message delivery, conversion rates, and performance with comprehensive dashboards

Learn more about Verification API

Looking for an all-in-one solution that’s quick to deploy with limited resources? Our Verif8 OTP-as-a-Service solution gives you all the features you need, right out of the box.

Learn more about Verif8

Different methods of OTP, stats including conversion and delivery rates
Omni Shield SMS Fraud Protection

Proactively detect and stop SMS fraud 

Stay ahead of evolving threats with real-time traffic monitoring and phone number intelligence, safeguarding your business and customers.

  • Monitor traffic patterns in real-time, tracking volume, conversion rates, and country and operator ratios to spot unusual activity early
  • Get instant alerts on suspicious traffic, enabling swift reviews and proactive action
  • Keep customer databases updated to maximize message deliverability and boost conversion rates

Learn more about Omni Shield

Optimize messaging with Number Lookup 

Enhance message deliverability, reduce costs, and improve customer interactions with real-time number insights.

  • Verify phone numbers instantly to ensure accurate message delivery and avoid unnecessary costs
  • Identify inactive, invalid, or ported numbers to optimize routing and minimize failed attempts
  • Gain insights into carrier and location details to tailor communication strategies and maximize engagement
  • Maintain up-to-date customer data for better targeting, higher conversion rates, and improved user satisfaction

Learn more about Number Lookup API

8x8 Number Lookup API
Silent Mobile Authentication for strong authentication in Finance

Enable seamless security with Silent Mobile Authentication 

Streamline user verification and boost customer satisfaction with frictionless, invisible authentication directly from users’ mobile devices.

  • Authenticate users in the background without interrupting their experience, reducing friction and improving conversion rates 
  • Streamline operations and lower costs by eliminating traditional authentication methods like SMS-based OTPs and hardware tokens
  • Mitigate the risk of account takeovers and data breaches caused by weak passcodes and phishing attacks

Learn more about Silent Mobile Authentication

End-to-end fraud prevention and authentication for the entire user journey

User onboarding

Ensure smooth, secure user registration with multi-channel authentication and identity verification.

Login authentication

Simplify login and verification to ensure seamless, secure access across all channels.

Secure transactions

Prevent fraud during transactions with advanced multi-factor authentication and real-time monitoring.

Discover why robust fraud and authentication solutions are essential for your business—and get tips on choosing the right one

 

Explore other 8x8 APIs for a complete customer engagement strategy

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

Learn more

8x8 Messaging App APIs

Messaging Apps

Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE and Zalo.

Learn more

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t.

Learn more

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

Learn more

8x8 Connect

8×8 Connect

8×8 Connect is an all-in-one business communication platform to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics.

Learn more

Talk to an Expert

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A custom multi-channel solution based on your specific requirements.
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8x8 is trusted by businesses worldwide, such as Lazada, Tokopedia, and more. 8x8 is used by CX, marketing, operations, support, and many other functions alike.
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Try 8x8 Connect today

Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.

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Check out the support articles and FAQs on our CPaaS Help Center or submit a request

8x8 is trusted by over 3 million business users worldwide

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