Trusted by companies worldwide
What is app-to-app calling and how does it work?
Our app-to-app calling feature (A2P) uses 8×8’s IP network to connect two smartphone devices via the app interface. With this feature, any native mobile applications can have secure voice calling capabilities.
8x8 App to App Calling: Empowerment at Your Fingertips
Speed and accessibility
Connect faster and keep conversations going with 8×8’s proven technology and robust private VoIP network. Say goodbye to traditional call minutes and hello to quicker, more efficient communications.
Enhanced security
Safeguard your user interactions with built-in phone number masking. Offer superior privacy without compromising on connectivity, ensuring every interaction remains secure and private.
Robust scalability
Keep every conversation on your platform with 8×8’s scalable in-app calling solutions. Prevent revenue leakage and manage growth effortlessly, all while ensuring seamless user experiences.
Future-ready communication
Integrate 8×8 voice solutions into your existing CRM and mobile applications to enhance collaboration, boost productivity, and deliver exceptional customer experiences.
Insightful data, informed decisions
Gain actionable insights with detailed reports on call metrics. Understand your customers’ needs and adapt in real-time for maximum impact.
Reliable connectivity
Ensure uninterrupted communication with automated fallback to telephone networks, with dedicated local numbers where available. Always maintain connectivity and service quality.
Effortless recording
Automatically transfer call recordings to your FTP or S3 storage. Benefit from improved quality assurance, compliance tracking, training, and more with easily accessible recordings.
Automated fallback to maximize call success
Ensure your calls connect even in low data coverage areas with automated fallback to PSTN. Plus, enjoy enhanced privacy with masked numbers.
Pay as you grow
Only pay for successful calls. Our transparent billing gets you more for less, ensuring every penny is an investment in your success.
Find out if you should be using app-to-app calling for your business
Empower interactions with 8x8 App to App Calling
Streamline in-app support
Solve customer issues within your app interface, leveraging in-app voice calls for real-time problem resolution that builds loyalty and trust.
Safeguard privacy in communication
Offer voice calling without compromising user anonymity. Protect personal data and maintain confidentiality with every interaction.
Expand market reach
Utilize our multilingual support to converse with users across the globe, making every call an opportunity to grow your user base.
Foster user retention
Engage users directly within your application, cutting down on customer attrition with convenient and efficient in-app support.
Scale effortlessly
Adapt our voice call application to fit your growing user demand without sacrificing performance, ensuring a seamless experience as your user base expands.
Enhance user engagement
Introduce a personal touch with voice calls that encourage user interaction, keeping your community engaged and active.
Potential use cases across industries
Logistics
Enhance the efficiency of your delivery services with in-app voice calls. Our solution connects your fleet and customers, ensuring deliveries are coordinated smoothly with high-quality voice communication.
Ride Sharing Services
Elevate passenger and driver safety. Facilitate anonymous, secure in-app conversations to provide clear directions and improve service reliability.
Freelancing and Recruitment Platforms
Streamline the hiring process. Connect candidates with recruiters directly in-app, cutting through the noise for focused and efficient job matchmaking.
Retail and Ecommerce
Reduce costs, improve the customer experience, and boost sales by connecting buyers to sellers, allowing them to communicate without leaving your platform.
Online Dating Platforms
Make safety paramount in the quest for connection. Our voice calls keep personal numbers private, building secure relationships directly through your app.
Finance
Secure client trust in every transaction. Offer immediate in-app assistance and advice, making financial services more accessible and reassuring.
Get started with 8×8 App-to-App Calling
Explore other voice features
Voice solutions overview
Enable secured customer conversations while building engaging voice experiences with 8×8 Voice solutions.
Number Masking
With increasing regulations and laws, it’s more important than ever to keep private information private. 8×8’s Number Masking feature keeps you in control.
Voice messaging
Turn your text into a voice call to improve the odds that passwords, notifications, alerts, and other sensitive data will be received.
Talk to an Expert
Complete this form and an 8x8 sales specialist will reach out to you shortly.
Thank you for your interest!
An 8x8 sales specialist will reach out to you shortly.
Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request