Travel Solutions
Your passport to frictionless communication is here!
8×8 CPaaS can enhance the travel industry by providing real-time updates, personalized customer service, and seamless communication between travelers, agents, and service providers, ensuring a smoother and more enjoyable travel experience.
How can the travel sector benefit from Communication APIs?
In the ever turbulent travel landscape, meeting the demands of diverse travelers is a journey in itself. Faced with the ultimatum of evolving or evaporating, many businesses in the travel sector have turned to the simplicity of communication APIs to redefine the travel experience.
8×8’s Communication APIs ensure constant connectivity across multiple communication platforms, ease of personalisation, and round-the-clock accessibility to your agents via single click video calls from anywhere in the world.
Miles of Smiles with Communication APIs
Grant travelers the serenity they seek
Provide real-time personalized updates of upcoming itineraries via SMS and other messaging channels.
Boost marketing with tailored offers
Cut through the noise with engaging and highly personalised campaigns on your customers’ preferred communication channels.
Decode customer sentiment
Proactively capture customer satisfaction levels with surveys powered by SMS so you can rectify any bad experiences before it’s too late.
Make traveler safety a priority
Protect private traveler data with one-time passwords, in-app voice calling and number masking. All 8×8 Communication APIs are built with security-by-design.
WiFi or no WiFi, you simply can’t go wrong with SMS
With a staggering 98% open rate, SMS ensures immediate delivery of critical travel updates and promotional messages, all the while complying with compliance across various jurisdictions.
Engage customers throughout their journey, ensuring your messages stand out in the communication flood before they even connect to WiFi.
Connect with travelers on their turf on their favorite messaging channels
Engage with customers on their preferred messaging channel with the help of APIs and an omnichannel communication platform like 8×8 Connect.
Boost your chances of conversion and be present wherever their journey takes them.
Explore Communication APIs
SMS
Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.
Voice
Provide better privacy with Number Masking and make use of app-to-app calls and text-to-speech technology (TTS) for greater inclusivity.
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE and Zalo.
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
8×8 Connect
8×8 Connect is an all-in-one business communication platform to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics.
Talk to an Expert
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Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
Get support
Check out the support articles and FAQs on our CPaaS Help Center or submit a request
8x8 is trusted by over 3 million business users worldwide
