Why do property agents need communication APIs?
Being a proficient housing agent goes beyond managing vacancies; it requires skillfully handling property repairs and nurturing connections between landlords and tenants.
Imagine achieving swift updates and efficient resolution of property repairs—it’s possible with communication APIs. Upgrade your communication strategy and provide a proactive and responsive approach to meet the needs of both landlords and tenants.
Home repairs reimagined with Video solutions
How much more time would you have if you could perform 39% of home repairs remotely?
That’s exactly what Platform Housing Group did with the use of 8×8 video solutions.
API Magic: Boost Tenant Happiness, Slash Work Stress, Supercharge Efficiency
Agents and property owners juggle more than just keys. From tenant disputes to maintenance concerns, to market fluctuations, balancing the demands of property management requires nimble footwork – APIs can help.
A harmonious landlord-tenant relationship is possible
APIs are a win-win solution that elevate tenant satisfaction via communication on preferred platforms. The end game is swift issue resolution and personalized communication.
Trim costs while accelerating communication
APIs drive operational efficiency allowing cost-cuts through streamlined processes, automation, data insights and remote triage.
Combat agent burnout and increase deals
With APIs it’s all about working smarter, not harder. With automated notifications and reminders agent workload can be reduced.
Turn each property relationship into happily ever-afters with SMS and Messaging Apps
The benefits of SMS and Messaging APIs are tri-fold. They help agents to keep tenants engaged, improve operational efficiency and reduce costs.
On an omnichannel communications platform like 8×8 Connect, agents can reach more customers, schedule automated visit, maintenance and arrears reminders and learn from tenant feedback.
Diagnose property pains, treat issues and fix any glitch remotely with video APIs
Video increases the chances of first time resolution and reduces valuable time and money spent on traveling.
With video solutions agents can rely on remote triage to serve a larger pool of tenants by resolving more issues in the same amount of time. The result is happier tenants, better compliance, and lower risk of reputational loss.
Tune in: 8×8 and partners Logic Dialog Webinar
Find out how Communication APIs and conversation AI is transforming the UK housing industry.
Explore Communication APIs
SMS
Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.
Voice
Provide better privacy with Number Masking, generate interactive app-to-app calls, text-to-speech (TTS) phone calls and give your applications a voice.
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
8×8 Connect
8×8 Connect is an all-in-one business communication platform to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics.
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Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
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Check out the support articles and FAQs on our CPaaS Help Center or submit a request