Why does the healthcare sector need APIs?
In a digital maze, Communication APIs light the way for healthcare providers who want to multiply productivity and boost patient experiences. APIs make it possible for healthcare providers to overcome data chaos, enhance cybersecurity, and modernize legacy systems – effortlessly. It’s the simplest and most cost-effective tech solution for an industry that’s hard to pivot.
Changing patient expectations, growing digital demand, concerning health issues - APIs to the rescue
Patient expectations have changed. Patients are demanding the same level of personalisation, convenience and seamlessness that they receive in other industries.
Discover how Kalix, a telehealth provider, reduced monthly overheads by $1,840 with 8×8 Jitsi as a Service.
Improve patient experiences with intuitive, real-time communication that’s HIPAA-compliant
Keep patients in the loop
Send automated SMS or messaging app notifications such as appointment reminders, to improve patient experience and reduce no shows.
Leave no patient behind
Use voice messaging so patients can have notifications read out to them, or deploy no-download video tools that can be accessed with a single click.
Reduce staff burnout
Boost efficiency by automating tedious administrative tasks. Streamlined communication processes allow greater focus on patients. Less hassle, more healing.
Security is non negotiable
Keep safe with a single point of accountability, 99.999% uptime SLA, and ring-fenced UK data on a DSP toolkit. This compliant system adheres to NHS regulations and keeps patient data safe.
Healthcare has gone digital, and it’s not turning back
Bridging Gaps: The Indispensable Role of Communication
In Asia, healthcare stands at a pivotal moment. Telehealth and digital pharmacies offer promise, but hurdles remain for universal access.
Effective communication becomes paramount in bridging gaps and ensuring equitable healthcare delivery.
Keep remote patients up to date with highly personalised messages across their preferred channels.
A prescription for progress with video consultations
The demand for real-time remote teleconsultations caters not only to regionally dispersed patients, but also busy urbanites.
Patients now seek immediate, expert advice from the comfort of their own home. If you’re not offering video consultation options, many patients will find a clinic that does.
Make video interaction easy with a no-download, clink of a link solution.
The pulse of progress: internal efficiency needed
Simplifying internal processes is the lifeblood of quality patient care. By easing administrative burdens and automating tasks, healthcare providers can avoid burnout and focus on what truly matters – patient care.
Streamlined operations ensure patients receive the attention and dedication they deserve, enhancing the overall patient experience and improving medical outcomes.
Do you want to see exactly how Communication APIs can provide next level patient experiences?
Explore Communication APIs
SMS
Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.
Voice
Provide better privacy with Number Masking and make use of app to app calls and text-to-speech technology (TTS) for greater inclusivity.
Messaging Apps
Reach wider audiences by sending richer messages and content to users of major messaging apps including WhatsApp Business, Viber, LINE and Zalo.
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction lets you be there, even when you can’t.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
8×8 Connect
8×8 Connect is an all-in-one business communication platform to manage omnichannel campaigns, send text or voice messages, and get real-time reports and analytics.
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Try 8x8 Connect today
Manage SMS, messaging apps and voice campaigns from our omnichannel communication platform.
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Check out the support articles and FAQs on our CPaaS Help Center or submit a request
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