Viber for Business
Build engaging customer conversations with Viber
Tap into a global audience of over a billion in 190+ countries. Perfect for businesses aiming to amplify reach, enhance engagement, and boost conversions through personalized, secure messaging with Viber for Business.
Trusted by more than 3 million business users. 
Scale your messaging strategies with 8x8 Viber for Business
- Expand globally
- Elevate engagement with targeted messaging
- Optimize costs with efficient messaging
- Elevate campaign performance
Scale your messaging strategies with 8x8 Viber for Business
- Expand globally
- Elevate engagement with targeted messaging
- Optimize costs with efficient messaging
- Elevate campaign performance
Scale your messaging strategies with 8x8 Viber for Business
- Expand globally
- Elevate engagement with targeted messaging
- Optimize costs with efficient messaging
- Elevate campaign performance
Scale your messaging strategies with 8x8 Viber for Business
- Expand globally
- Elevate engagement with targeted messaging
- Optimize costs with efficient messaging
- Elevate campaign performance
Scale your messaging strategies with 8x8 Viber for Business
Expand globally
Seamlessly connect with over a billion active users in 190+ countries. Engage customers worldwide in their own language, making every message feel personal and impactful.
Scale your messaging strategies with 8x8 Viber for Business
Elevate engagement with targeted messaging
Craft memorable experiences with messages tailored to individual preferences. From personalized promotions to essential updates, ensure your communication stands out and resonates.
Scale your messaging strategies with 8x8 Viber for Business
Optimize costs with efficient messaging
Drive conversions without the high costs of traditional channels. We offer a cost-effective platform for reaching an expansive audience, ensuring your messages are delivered only when it matters most.
Scale your messaging strategies with 8x8 Viber for Business
Elevate campaign performance
Harness the power of detailed Viber campaign analytics. Dive deep into customer insights to sharpen your strategies, boost engagement, and drive conversions.
Find out if you are maximizing engagement with the right communication tools
Infographic: The State of Chat Apps in Asia and How Brands Can Benefit
Explore messaging capabilities with Viber features
Bringing together security, adaptability, measurable insights, and personalization to offer a powerful platform for business communication.
Trusted Communication
Boost credibility instantly with Viber’s verified sender feature; display your brand logo and name, ensuring authenticity and increasing engagement rates.
Two-Way Messaging
Foster real-time, interactive conversations with customers, enhancing personalized service and feedback opportunities with two-way messaging.
Reliable Messaging
Deliver messages effectively using robust mechanisms and track engagements with read receipts, ensuring your communication strategy is always optimized.
Engage with Rich Content
Captivate your audience with a rich array of media options from 8×8 Viber, including videos, stickers, and interactive calls-to-action, designed to boost participation and deepen connections.
Reliable SMS Fallback
Guarantee message delivery with 8×8 SMS fallback option, ensuring crucial communications always reach your customers, especially in time-sensitive scenarios.
Analytics and Insights
Leverage detailed analytics to gain insights into message delivery, customer engagement, and preferences, empowering you to refine strategies and maximize ROI.
Seamless CRM Integration
Easily integrate Viber into your existing CRM, ticketing and support systems, such as Salesforce, Zendesk and Freshdesk. Ensure a single view of customer conversations to increase productivity.
Tailor your communications with Viber for every use case
Customer Support
Leverage two-way messaging to quickly address inquiries, efficiently process requests, and resolve issues, boosting customer satisfaction and loyalty.
Marketing and Promotions
Captivate your audience with rich media messages, personalized promotions, and interactive content to drive engagement, increase awareness, and accelerate conversions on a daily basis.
Alerts and Notifications
Send timely alerts and notifications directly to your customers. From appointment reminders to transaction confirmations, ensure your customers stay informed and engaged with your services.
Explore versatile Viber applications for your industry
Enhance Security with Real-Time Alerts & OTPs
Strengthen customer trust with real-time transaction alerts, banking notifications, and one-time passwords (OTPs) to ensure seamless and secure customer transactions.
Keep Students & Parents Informed with Course Updates
Communicate course updates, school alerts, and educational content effectively, ensuring students and parents are always informed and engaged.
Secure Health Reminders & Real-Time Provider Communication
Deliver appointment reminders, health tips, and medication alerts securely. Enable real-time communication between healthcare providers and patients for better, faster care outcomes.
Boost Sales with Personalized Promotions & Alerts
Send personalized promotions, back-in-stock alerts, and exclusive discounts directly to shoppers’ devices, driving sales and enhancing the retail experience.
Travel: Secure Travel Communications, Protected Identities
Send booking confirmations, travel alerts, and personalized hospitality services directly to your guests, making every journey memorable.
Real Estate: Streamline Property Alerts and Client Updates
Instantly share listings, arrange viewings, and update clients, enhancing responsiveness and client satisfaction.
Enhance Security with Real-Time Alerts & OTPs
Send immediate shipment alerts, coordinate deliveries, and streamline communications to ensure timely operations and reduce delays in logistics.
Discover how companies have leveraged Messaging Apps with 8x8 to achieve remarkable results.
“Deployment was super-fast, and the dedicated onboarding team clearly understood our needs to ensure the solution fit.”
Shehzad Lokhandwalla
CTO and Co-Founder, OKO Insurance
View full case study
“If your company is thinking about adopting SMS and WhatsApp into your communications, I would recommend 8x8.”
Alex Tan
Co-Founder & CMO, Recommend Group
Learn More
“By leveraging 8x8's local expertise, ShopBack can ensure smooth operations and regulatory compliance, which is vital for our international expansion.”
Scott Tan
Senior Product Manager, ShopBack
Learn More
Hands-on with Viber for Business API
Dive deeper into the technical aspects of the Viber Business API with our extensive developer resources.
Our APIs were designed with simplicity at the forefront, but hands-on onboarding support is available if needed.
Get started with 8×8 Viber Business API
Talk to an Expert
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