{"id":15776,"date":"2020-08-27T10:28:00","date_gmt":"2020-08-27T02:28:00","guid":{"rendered":"https:\/\/cpaas.flywheelstaging.com\/?post_type=blog&#038;p=15776"},"modified":"2025-07-22T09:53:14","modified_gmt":"2025-07-22T01:53:14","slug":"dazzle-with-a-chat-app","status":"publish","type":"blog","link":"https:\/\/cpaas.8x8.com\/ph\/blog\/dazzle-with-a-chat-app\/","title":{"rendered":"Dazzle with a Chat App &#8211; how to use chat app"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Understand the difference between chat apps and SMS messaging in a customer support environment. Learn how to use chat apps for customer support. Click now.<\/p>\n","protected":false},"author":15,"featured_media":15777,"template":"","meta":{"_acf_changed":false,"footnotes":""},"blog-tag":[68],"class_list":["post-15776","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog-tag-customer-experiences"],"acf":[],"_links":{"self":[{"href":"https:\/\/cpaas.8x8.com\/ph\/wp-json\/wp\/v2\/blog\/15776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cpaas.8x8.com\/ph\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/cpaas.8x8.com\/ph\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/cpaas.8x8.com\/ph\/wp-json\/wp\/v2\/users\/15"}],"version-history":[{"count":2,"href":"https:\/\/cpaas.8x8.com\/ph\/wp-json\/wp\/v2\/blog\/15776\/revisions"}],"predecessor-version":[{"id":16478,"href":"https:\/\/cpaas.8x8.com\/ph\/wp-json\/wp\/v2\/blog\/15776\/revisions\/16478"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cpaas.8x8.com\/ph\/wp-json\/wp\/v2\/media\/15777"}],"wp:attachment":[{"href":"https:\/\/cpaas.8x8.com\/ph\/wp-json\/wp\/v2\/media?parent=15776"}],"wp:term":[{"taxonomy":"blog-tag","embeddable":true,"href":"https:\/\/cpaas.8x8.com\/ph\/wp-json\/wp\/v2\/blog-tag?post=15776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}