Customer Stories - 8x8 CPaaS

Trusted by more than 3 million business users.

Paidy

Paidy, based in Tokyo, Japan, is the latest financial tech firm which allows ecommerce shoppers to buy now and pay later without a credit card. They issue a cardless credit account at the time of purchase in real-time, without any signup required. Transactions are completed within seconds and are 100% guaranteed to the merchant.

High Tech

Brave

Founded in 2015, Brave Software, Inc. is on a mission to build a user-first web with products like Brave browser, a web browser that is both free and open-source. Created with a focus on privacy, Brave comes with built-in features that automatically block invasive advertisements and website trackers in its default configuration. In 2021, Brave expanded its offerings by introducing Brave Talk, a browser-based video conferencing solution developed using Jitsi technology.

Healthcare

CareMonitor

CareMonitor is a healthcare technology company offering a SaaS platform that enhances telehealth services and patient care. It focuses on long-term care for patients with chronic conditions, integrating SMS, video telehealth, and remote monitoring. The platform uses data and AI to personalize care, streamline workflows, and improve communication between patients and clinicians across various healthcare settings.

Retail

ShopBack

ShopBack is a rewards program that offers users tangible cashback rewards for online and in-store payments. By rewarding shoppers for transactions across a wide variety of categories, ShopBack aims to enhance the shopping experience while providing significant savings.

Others

Platform Housing Group

Platform Housing Group is one of the largest housing associations in the UK’s Midlands, with over 45,000 homes, over 120,000 customers, and ambitious plans to build 2,500 new homes every year.

Fintech

Coda Payments

Founded in 2011, Coda Payments helps digital content providers monetize their products and services in more than forty territories. Coda Payments is on a mission to offer the best value, experience and entertainment to its customers every day, without fail. And that includes offering a highly secure—and at the same time, efficient—customer engagement, with the help of 8×8’s SMS API.

Healthcare

Kalix

Founded in 2012, Kalix is a practice management platform designed to support nutritionists, dieticians, and other healthcare consultants. The SaaS platform is used by more than 2,500 practitioners who serve more than 800,000 patients. Kalix features include appointment management, billing, e-signing of forms, integration with dispensing service Fullscript, and secure client messaging. Kalix is currently enjoying an annual growth rate of ~30%.

Fintech

Asia Assistance

Founded in 1998, Asia Assistance is a Third Party Administrator (TPA) of global medical and security services. The company helps customers of insurance companies, corporations, and banks with their medical claims, traffic emergencies, and warranty needs across travel, home, and personal devices.

High Tech

Orbits

Established in 2020, Orbits creates and delivers immersive virtual venues for clients , ranging from running online conferences and trade shows to creating virtual and hybrid offices. The spaces can be customised for each client and provide a much more immersive experience than traditional video conferencing sessions. They are visually rich, warm, and inviting, yet easily accessed in-browser. Clients can also use Orbits to add a virtual component to physical events. In this way, participants who are unable to attend the event in person can still experience it and interact with others.

On-Demand Service

Mangan.ph

Mangan.ph is an online food delivery service, based in Angeles City – the culinary capital of the Philippines.

Others

aCommerce

Discover how aCommerce elevates customer experience in Southeast Asia with 8×8’s robust & seamless SMS API integration. Read the full success story now!

Fintech

Tonik

Tonik is the first all-digital bank, or “neobank” in the Philippines, commercially launched in 2021. Its consumer products range from deposits, payments, savings accounts, debit cards, and loans, on a highly secure digital banking platform that is convenient and accessible. Tonik’s mission is to revolutionize the way money works in Southeast Asia by ensuring that every Filipino has easy access to financial services and can improve their financial lives.

Fintech

OKO

OKO provides effective, affordable crop insurance to farmers in emerging markets. Using new technologies in satellite imagery and weather forecasting simplifies the claim management process, making crop insurance accessible to thousands of smallholder farms who are otherwise left exposed if their crops fail. By leveraging the increasing influence of mobile technology, OKO provides a safety net of income security, and aims to help overcome income inequalities for farmers around the world.

Others

Recommend Group

Recommend Group is a home services social recommendation platform, with operations in Malaysia (called Recommend.my) and Indonesia (called Sejasa.com). It offers homeowners and customers a space to search, review, and recommend service professionals in 200 categories, including home improvement, maintenance, events, and more. Recommend Group’s mission is to relieve the stress that comes with working on a home improvement project, by making it fast, safe, and convenient for anyone to book home and local services.

Others

Welsh Water

Welsh Water is a not-for-profit company which supplies drinking water and wastewater services to most of Wales and parts of western England that border Wales. It serves around 1.4 million households and businesses, totaling around three million people, providing them with approximately 830 million liters of drinking water per day.

High Tech

Berst

Established in 2020, Berst has grown to become a leader in the video collaboration market. The company, based out of Sydney, helps its clients to re-create physical meeting room facilities online.

Retail

King Power

King Power is a Thai travel retail group, based in Bangkok. The company is the largest duty-free retailer in Thailand, with a duty-free shopping mall in Bangkok’s central business district and branches at all of Thailand’s major airports. The company has been on a transformative digital journey, and in 2015, King Power launched a website selling both duty-free and duty-paid items.

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