{"id":36385,"date":"2026-04-27T21:48:49","date_gmt":"2026-04-27T13:48:49","guid":{"rendered":"https:\/\/cpaas.flywheelstaging.com\/?post_type=blog&#038;p=36385"},"modified":"2026-04-28T11:42:07","modified_gmt":"2026-04-28T03:42:07","slug":"failed-ekyc-video-verification","status":"publish","type":"blog","link":"https:\/\/cpaas.8x8.com\/en\/blog\/failed-ekyc-video-verification\/","title":{"rendered":"Resolving Failed eKYC Checks with Live Video Interaction"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>When automated eKYC flags a real customer, you need a recovery path &#8211; not a dead end. See how live video verification turns failed checks into completed onboarding.<\/p>\n","protected":false},"author":15,"featured_media":36386,"template":"","meta":{"_acf_changed":false,"footnotes":""},"blog-tag":[105],"class_list":["post-36385","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog-tag-security-fraud-protection"],"acf":[],"_links":{"self":[{"href":"https:\/\/cpaas.8x8.com\/en\/wp-json\/wp\/v2\/blog\/36385","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cpaas.8x8.com\/en\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/cpaas.8x8.com\/en\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/cpaas.8x8.com\/en\/wp-json\/wp\/v2\/users\/15"}],"version-history":[{"count":0,"href":"https:\/\/cpaas.8x8.com\/en\/wp-json\/wp\/v2\/blog\/36385\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cpaas.8x8.com\/en\/wp-json\/wp\/v2\/media\/36386"}],"wp:attachment":[{"href":"https:\/\/cpaas.8x8.com\/en\/wp-json\/wp\/v2\/media?parent=36385"}],"wp:term":[{"taxonomy":"blog-tag","embeddable":true,"href":"https:\/\/cpaas.8x8.com\/en\/wp-json\/wp\/v2\/blog-tag?post=36385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}