Free eBook
67%
of customers use multiple channels to complete a single transaction
40%
of customers say they won't do business with companies if they can’t use their preferred channels
70%
of consumers will spend more with companies that offer seamless conversational experiences
Unlock the secrets to seamless, omnichannel communication!
This playbook is packed with actionable insights, including:
- 5 signs it’s time to go omnichannel
- Winning strategies across industries
- Steps to build a frictionless omnichannel experience
- Why 8×8 is your ultimate omnichannel messaging partner
Trusted by more than 3 million business users
Secure and compliant
Up-to-date with regulations and verified by third-party certifications. So you get peace of mind.
Streamline messaging across every channel
Single Endpoint
No matter which messaging channel you use, a single API works for all of them.
Orchestrate message flow
Route your messages in a sequence that works best for your customers, according to their preferred channel.
Automated Fallback
Undelivered or unread messages will be resent via SMS or another channel to ensure deliverability.
Read/Delivered Receipts
Use callbacks to see which messages were sent, delivered, or read, and get CTRs on buttons.
Onboarding Support
Receive expert onboarding support for all messaging apps.
Template Management
Create, submit, and manage WhatsApp templates via 8×8 Connect.
