Elevate CX with 8x8 CPaaS Blog Blog - 8x8 CPaaS

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August 19, 2026

Travel Customer Engagement in Australia: SMS & WhatsApp Guide

See how Qantas, Virgin Australia, and Australian OTAs use SMS, WhatsApp, and automation to boost travel customer engagement — from booking abandonment recovery to post-trip loyalty.

Turning On-Site Visitors into Repeat Guests with LINE Official Accounts | Australia

Discover how Australian hotels and travel brands use LINE Official Accounts to turn first-time Asian inbound visitors into loyal, repeat guests.

December 16, 2025

Virtual Concierge Services in Travel with Video API

Transform guest experiences with 8x8 Video API. Offer secure, real-time virtual concierge services that feel truly personal.

November 18, 2025

Make Personalized Marketing Campaigns for Airlines Through Messages

Learn how airlines can use messaging APIs to run personalized marketing campaigns that build loyalty and engagement.

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